Implementation Specialist

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**

**Job Description**:
If you think you could support the Visa family by joining Cybersource Limited as an **Implementation Specialist**, we want to hear from you.

The Implementation Specialist provides project and technical support to customers adopting new or new-to-them Cybersource products. After a thorough training program on Cybersource products and services, you’ll be a part of a distributed team working with small and large customers to define, shape, and implement their technical project. The role will rely on your creativity and developer acumen to fix and solve our customer’s business challenges, developing robust solutions using the breadth and depth of the Cybersource product portfolio.

Our team understands merchant-side payments inside and out And while we do want you to stay a part of our team, we also want to help you succeed in your career with Visa. Our IS team takes their honed knowledge of how our clients **actually** use our products into a wide range of outstanding roles within Visa.
**What You’ll Do, Day To Day.**
- Get hands-on with our products There is no better way to learn how it works.
- Use your Cybersource product knowledge to scope, refine, and shape the client’s project work. The Implementation Specialist can enable and inspire our clients.
- Collaborate across the business to identify and develop additional opportunities, as they arise. That may be within the client’s environment but it could be in ours.
- Continue to develop your knowledge - the payments space is ever changing and the skills we need are evolving.
- Create ‘trusted adviser’ relationships with our clients - set realistic expectations and keep their priorities close to hand.
- Be a coach and mentor for your teammates, as no one person can know it all.

Qualifications**
What You’ll Bring**
- Demonstrable experience in software development experience with an aptitude for solution development; or solutions engineering/presales, technical consulting, system integration project management for enterprise accounts;
- A strong client bias with excellent verbal and written communication skills
- A motivation to solve technical and business problems for clients
- Excellent prioritisation skills and ability to manage workload to meet customer expectations.
- An enthusiasm for learning
- Payments or Risk experience is a plus, but we’ll teach you everything you need to know.

Additional Information**
Additional Information **Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.