Restaurant Staff

2 weeks ago

York, United Kingdom Heavenly Desserts York Full time

We are seeking fun, customer-focused and energetic Restaurant Staff for BOH and FOH to join our iconic Heavenly Desserts store in York City Centre. We have both permanent full-time and casual part-time positions available.

**What we offer you**
We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. We will provide you with the training and support you need to perform your job well. For those keen to develop you’ll have the opportunity to learn new skills.

**About Us**

We are the UK’s leading premium dessert restaurant offering our guests a world class dining experience while serving the finest desserts and exquisite beverages.

**_Job Summary and Mission:_**

To create the Heavenly Desserts experience for our guests by providing courteous, prompt service, quality beverages and desserts, and maintaining a clean and comfortable restaurant environment.

**_Key Responsibilities:_**
- Main responsibilities will be to greet and seat guests and ensure guests expectations are exceeded.
- Being a friendly and professional face of the restaurant.
- Work with the management team to ensure the booking procedure is followed and works flawlessly.
- Taking customer orders, serving customers, clearing/setting tables and providing excellent customer service.
- Work as part of a large team to create picture-perfect desserts and drinks from our extensive menu.
- Helping the KP/Pot wash when required.
- To uphold the Heavenly Desserts premium service experience consistently for all our guests.
- Upholding compliance towards all health and safety, food safety guidelines, following policies and procedures and maintaining a spotlessly clean working environment.

**_Key Skills:_**
- Demonstrate that you are a great team player
- Ability to work unsupervised during busy times
- Excellent customer service skills, with a great eye for detail
- Comfortable and confident when dealing with customers
- Good organisational skills
- Have a smart appearance
- You will need to be enthusiastic, engaging, hardworking and comfortable with the fast pace of a busy restaurant
- Keen to learn
- Be fun loving, social and a team player.

If you think you have what it takes to be a part of a winning team within a prestigious brand in York, and you like to have fun while working with a fantastic team, please get in touch today with your CV.

Next, we’ll review your details, and if successful we’ll invite you to meet the manager so we can learn more about you and your experience.

Heavenly Desserts is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.

We look forward to hearing from you

**Salary**: £10 p/hour (will vary for under 23s)

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

**Salary**: £8.00-£10.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- Due to the nature of our business you will be required to work evening and weekend shifts that end around midnight. Please confirm if you are able to get home safely at that time of night.

**Experience**:

- Food service: 1 year (preferred)

Work Location: In person

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