Trainee IT Service Desk Technician, £19k

**Location: Eynsham, Oxfordshire (OX29)**

**Hours: 09:00 - 18:00 (Monday - Friday)**
**Experience: IT Support, Customer Service, Junior IT, IT Assistant, Entry Level, IT, Technical Support, Tech**

**Opportunity**:
As Trainee IT Service Desk Technician, you will have the opportunity to work closely alongside senior members of the team to begin building your career within IT. As part of this role, you will liaise with clients to ensure complete customer satisfactionwhilst also helping to set up and configure new IT systems. Additionally, you will be a point of contact for clients and offer 1st line support on all technical issues with the view to seeing this through to resolution.

Whilst no prior experience is required for the role as our client offer a really comprehensive and supportive training plan, a passion for technology and IT is a must whilst also being hungry to learn and expand your skillset.

**The Company**:
Thompson & Terry Recruitment’s client is a very well established and highly reputable IT support business, with lots of exciting plans for growth, so a great time to join the business.

Thompson & Terry Recruitment’s client also offer some great benefits including proven promotion opportunities, wellbeing programmes and discounts and perks to a range of services. But ultimately, the team culture and close-knit supportive nature of the teamis at the heart of what they offer and instil within their workplace.

**Requirements**:

- A genuine interest in technology and IT, with ambitions to build a solid career long-term
- Excellent communication skills, both written and verbally
- The ability and desire to understand complex IT issues with the view to provide a solution to every client