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Charity Assistant Director

2 weeks ago

Sunderland, United Kingdom Ripple Education Full time

Ripple Education, in partnership with More Than Grandparents, is recruiting for the position of Assistant Director for the charity.

More Than Grandparents is a wonderful charity supporting Kinship carers in the North East.

Assistant Director

**Job Type**: Full time
**Contract**: 12 months Fixed term
**Days of work**: Monday to Friday
**Hours**: 37 Hours per Week
**Salary**: £29,000
**Location**: Sunderland, Tyne and Wear
**Address**: Lambton House, First floor, 145 High Street West, West Sunniside, Sunderland, SR1 1UW

**Job Purpose**:
More Than Grandparents is an independent registered charity based in Sunderland ran by and for Kinship Carers and their families we are looking for an Assistant Director to help support the daily run of our charity, complete accounts/book keeping, procurement/ commissioning of services, writing funding bids, fundraising, fund reporting, promotional work, volunteer coordinator, project management, training, event planning, engaging with partners, support services provision and proving cover of the CEO during Annual Leave. You will be answerable directly to the CEO to help maintain a smooth operation of the administration of the Charity.

Our service users are often under extreme pressure therefore it is essential that
you have excellent communication skills and can demonstrate empathy when taking calls from our clients who often self-refer to our service.

**Responsibilities**:

- Answer the telephone and deal with general enquiries, taking accurate messages and directing calls where required
- Resolve/ Escalate issues that may arise
- Answer the door and welcome any visitors to the service, ensuring they sign in and out
- Ensure mail is dealt with appropriately and distributed on a daily basis
- Ensure stationary supplies are ordered as required for the office
- Prepare letters and progress report documents for funders
- Organise meetings and take minutes when required
- Manage diaries/appointments for the CEO
- Tidy and maintain any communal areas
- Update database keeping Service User records up to date
- Complete all mandatory training - including e-learning - within the timescale required and be willing to work towards any relevant qualifications
- Participate in meetings which relate to the general day-to-day running of More than Grandparents.
- Undertake general administrative duties and any other duties
- Book keeping and completion of accounts
- Leasing with Accountant, for external accounts submission
- Undertake project management role
- Develop training packages
- Take the lead in Event Planning and fund raising events
- Engaging with partners and promotional work
- Supporting with service provision where required
- Commissioning and procurement of partners
- Support CEO in writing funding bids
- Any other business necessary to support the CEO

Person Specification

Essential
- Must have experience in working with and developing Databases such as Airtable or Similar
- Must have project experience
- Must have experience of bid writing and reporting
- Volunteer coordinator experience and management
- Experience of fund raising and event planning
- Must have experience of developing training packages
- Excellent communication Skills
- Administrative experience
- Must be hard working and reliable
- Must be a people person and approachable
- Must be passionate, bubbly and outgoing
- The ability to listen and show empathy to our clients who are often under extreme pressure is essential
- Responding professionally to calls form other services is also essential

Desirable
- Experience of Kinship care (however training can be given), the care system or the charity sector (either lived or professional)
- Experience of commissioning/ partnership working

**Benefits and Holidays**:

- Flexible working available
- 27 days per year pro rata including Bank holidays

Commitment to safeguarding

More than grandparents are fully committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults and expects all staff to share this commitment. We recognise it’s our responsibility to take all reasonable steps to promote safe practice and to protect children, young people and vulnerable adults from harm, abuse and exploitation.

Employees and volunteers will endeavour to work together to encourage the development of an ethos which embraces difference and diversity and respects the rights of those we support.

**More Information**:
Please feel free to reach out to Ripple Education for more information about the position.
**Phone**: 0191 731 4599