Shop Assistant

1 day ago

Bradford, United Kingdom We Love Balloons Full time

Shop Assistant

Reports to Branch Manager

Hours of work: Mon - Friday 1pm-5pm and Saturday 9am-5pm

Location: We Love Balloons, Wibsey, Bradford

**Role of a Shop Assistant**:
We are looking to hire a hard-working, customer-oriented shop assistant to ensure the smooth running of in-store retail operations. The shop assistant’s responsibilities include welcoming customers to our shop, arranging window displays accordingly, and processing customer orders, requirements for celebration parties and refunds. You should also be able to identify customers' needs and recommend suitable shop items that best satisfy their needs.

To be successful as a shop assistant, you should be well-organised and adept at using pricing and labelling equipment, Epos systems and computer knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

**Shop Assistant Responsibilities**

**Receiving, processing, and organising shipments and deliveries accordingly.**

**Restocking depleted or low shop items and ensuring that the sales floor is organised according to established guidelines.**

**Assisting customers in locating desired shop items.**

**Informing customers of shop promotions to encourage purchases.**

**Performing regular price audits to identify and correct price discrepancies.**

**Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and hoovering the shop floor.**

**Addressing and resolving customers complaints in a professional manner.**

**Processing customer payments using the shop's Point of Sale (ePOS) system.**

**Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.**

**Shop Assistant Requirements**:
**Proven retail sales experience.**

**Computer literate**

**The ability to use labelling and pricing equipment as well as Point of Sale (POS) software.**

**The ability to work in a fast-paced environment.**

**Strong organizational skills.**

**Effective communication skills.Exceptional customer service skills**

**Detail-oriented.**

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £7.31-£9.96 per hour

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Store discounts

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Bradford, BD6 1QP: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (required)

Reference ID: WLB 1

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