Claims Business Systems Analyst

22 hours ago

Birmingham, United Kingdom ARCUS SEARCH LIMITED Full time

My client, a leading Global Insurer, are seeking a Claims BSA to join the team. The Business Systems Analyst is responsible for collaborating with the Digital Product Managers (DPM), business system owners, and users to capture the right business requestsand accurately translate them into specifications that aid design, coding and testing of complex software within the organisation.

**Key tasks and responsibilities**:
**Business Systems Analysis**
- Follows business analysis and requirements management corporate standards.
- Builds close working relationships with business stakeholders, ensuring they are kept up to date and involved.
- Liaises with 3rd party vendors to coordinate the implementation of system enhancements and support the resolution of defects.
- Works with QA colleagues to support the robust testing of system changes.

**Requirements Elicitation**
- Plans and facilitates requirements elicitation sessions such as workshops and 1-to-1 interviews.
- Works with key stakeholders to identify and document functional and non-functional system requirements.
- Conducts system prototype demonstrations to validate requirements with stakeholders.
- Assists the DPM in facilitating the prioritisation of business requirements.

**Requirements Capture**
- Produces requirements documentation for system changes, including the maintenance of a requirements catalogue and change request backlogs.
- Observes best practice business analysis disciplines, utilising standardised requirements capture formats and a consistent approach to document storage and classification, as defined by the POIT model.
- Produces non-technical requirements documentation for review and validation by business users, and sufficiently technical requirements documentation to support the development of detailed technical specifications by software engineers.
- Liaises with technical colleagues to ensure requirements are technically feasible and business requirements have been accurately translated into technical requirements.
- Performs detailed analysis of business requirements to ensure all implications have been considered and identify any potentially missing requirements.

**Experience requirements and skills**:

- Solid understanding of business analysis concepts, methods and practices in an information technology environment.
- Solid understanding of principles and practices associated with agile product model environment.
- Solid understanding of SQL and ability to use SQL tools to query a database to retrieve data.
- Some experience using JIRA or similar agile tools.
- Follows standards in accordance with company policies and regulations.

**Required**:

- Insurance claims experience - both Commercial SME and London Market (Lloyds and Company).
- Experience implementing, supporting and enhancing claims systems, including integration with policy administration systems.
- Experience working with financial data; analysing and reconciling financial system reports and internal data.
- Bachelor’s degree in computer science or equivalent work experience.
- Solid understanding of agile delivery methodologies.

**Preferred**:

- Formal Business Analysis qualifications (BCS, IIBAetc.) desirable.
- GuidewireClaimCenter experience highly desirable.
- IT Agile certifications beneficial.

This is a remote role with the requirement to visit Birmingham office twice a month.

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