Housekeeping Team Leader

At Center Parcs all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectation. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to Lodges and Treehouses, and for looking after our public areas and office spaces, so no two days are the same. That’s why it’s the largest team on each Village.

Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.

**HOUSEKEEPING TEAM LEADER - ACCOMMODATION | £13.13 per hour**

In this role you will supervise the smooth and efficient running of the cleaning operation for accommodation units and a team of Housekeeping Assistants. You will provide training and development to all colleagues within the department to ensure the highest standards of cleanliness and hygiene are achieved on a daily basis.

As a Team Leader, you will assist with the organisation and allocation of duties, motivate and develop your team, monitor cleaning standards and ensure maximum security is maintained within the housekeeping department in relation to keys, stores, guests and company property at all times.

**HOURS OF WORK**

You will be contracted to work 64 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts are Fridays and Mondays only, 8.30am - 5pm.

**We also have a fixed-term role ending December 2025.**

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

**EXPERIENCE, SKILLS & QUALIFICATIONS**

**Essential requirements**:

- Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team
- Good knowledge and exposure of using technology and hand-held devices, with a willingness to be trained on relevant apps and software
- Have a motivational approach to colleagues and work
- Empathetic and supportive approach to leading a team

**Desirable requirements**:

- Experience of leading a team in a demanding service driven environment
- Previous experience in the cleaning and / or hospitality industry
- Customer service experience
- Ability to coach and encourage individuals to be accountable for their own performance

**ABOUT THE BENEFITS**

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

**Closing date**: 3rd December 2024 at 12 Noon

**Interviews to be held**:Ongoing

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**_ At Center Parcs, everyone’s welcome._**
- We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience._