Programme Coordinator

**Job title** - Programme Coordinator, Falls and Fragility Fracture Audit Programme (FFFAP)

**Department** - Care Quality Improvement Department (CQID)

**Location** - Liverpool

**Working hours** - Full time, 35 hours a week

**Salary** - Grade 4: £25,585

4 weeks fixed term contract.

The Falls and Fragility Fracture Audit Programme (FFFAP) is a high profile national clinical audit which aims to raise standards in fragility fracture care. We are looking for an enthusiastic individual to join our team as programme coordinator. The successful applicant will be responsible for ensuring that the audit programme’s meetings and events, communications activities, helpdesk, reporting and quality improvement work are coordinated effectively; and that support of the wider team and general administrative work is delivered to a high standard.

**Responsibilities**
- Managing helpdesk enquiries, responding to queries within stipulated timeframes or escalating to project manager or clinical leads as required
- Ensuring the smooth running of meetings and events through detailed planning, organisation and note taking
- Coordinating the Programme’s communication and Quality Improvement activities
- Upholding strong working relationships with clinical teams and wider stakeholders including managing correspondence with outlying sites
- Working with analysts to support data checking and cleaning
- Supporting the production of reports, including proof reading and liaison between the project teams and RCP design team and communications team
- Independently managing subprojects as directed by the project manager.

**Experience**
- Educated to degree level
- Experience of working in or with the NHS, or a similar complex organisation, in an administrative/co-ordination role.
- Experience of co-ordinating activities for complex/substantial work programmes, with numerous ‘external’ customers, to challenging deadlines.
- Excellent communications skills, both written and verbal, and an ability to establish relationships and communicate effectively with people from a wide variety of backgrounds.
- Excellent time management and task prioritisation skills.
- Experience of meetings and workshop management including: planning, organisation, hosting and minute/note taking.
- Experience of using different media, including social media platforms, to communicate creatively with a wide range of audiences and to build and maintain stakeholder relationships.

**Benefits**
- 35-hour week
- Pension scheme (GPPP scheme and death in service benefit)
- Interest-free season ticket loan (following completion of probation)
- Enhanced maternity pay (after 2 years of service)
- Individual learning and development needs review
- Occupational health support
- Cycle to work scheme

**About the RCP**

The Royal College of Physicians (RCP) is a patient-centred and clinically led membership organisation for physicians, with over 40,000 members worldwide. The RCP works to ensure that physicians are trained to provide high-quality care and promotes evidence-based policies to government to encourage healthy lifestyles and reduce illness. By working in partnership with other health organisations, we present a powerful and unified voice to improve health and healthcare.

This role will be based in Liverpool at the newly opened Spine. The Spine will be one of the healthiest buildings in the UK as it will achieve the platinum grade of a very demanding international standard - the WELL Standard. The standard consists of seven concepts - air, water, nourishment, light, fitness, comfort and mind. These concepts incorporate a total of 102 features of a building that can be designed to optimise the health of the occupants of the building and create an environment to promote a healthy and happy workforce.

A small handful of buildings have been built to this standard in England, and only a few meet the highest criterium - the platinum WELL Standard.

The Spine is the highest point in Liverpool and has unrivalled views over the city, to Wales and Snowdonia in one direction and the Pennines in the other direction.

For more information about the role and our benefits, please view the job description and person specification.

**To apply, please submit your CV and Covering Letter to the recruitment inbox.**

**Closing date: 3 August**

**Interview date: 8 August