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Receptionist - Halesowen Office

2 weeks ago

Halesowen, United Kingdom Barratt Developments Full time

**What you'll be doing?**:
You will provide a professional, friendly and efficient reception service for the Company, attending to all visitors, callers and customers whilst maintaining company confidentiality at all times.

You will be expected to:

- Answer all incoming calls in a timely, professional and pleasant manner
- Efficiently deal with queries or put through to the appropriate Department as required
- Manage bookings diary for meeting rooms
- Take receipt of deliveries to the office
- Meet and greet visitors
- Manage meeting room bookings
- Adhere to security procedures for Reception areas
- The Buildings emergency procedure and maintaining office security at all times
- Issuing Guest Wi-Fi
- Maintaining a tidy reception area
- Arranging taxis for visitors
- Perform general office administration tasks and provide other appropriate ad hoc duties when required, to meet the needs of other departments

**What you'll need?**:
To be successful you will have:

- Knowledge of customer service principles and practices
- Experience of working in a reception or admin role
- Intermediate level of proficiency with MS Office programs
- Self-disciplined, with demonstrably good time management skills and the ability to manage a number of priorities
- Ability to multi-task, and work efficiently and accurately under pressure
- Team player, supportive of colleagues
- Professional and pleasant manner in dealing with internal and external customers
- Excellent telephone skills
- Ability to work using own initiative
- Ability to use discretion and maintain confidentiality
- Flexibility to cover office opening hours including holidays and absence cover as required

**Our Company and Benefits**:
We’ve been nationally recognised as a 5 star housebuilder since 2009 for supplying high-quality homes for all generations. That’s more than any other major housebuilder. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs.

Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues.

We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.

As part of working for Barratt Developments PLC and specifically for this role we offer:

- Competitive Salary
- Competitive Bonus Scheme
- 25 days holiday (increase by 1 day for every 3 years continuous service up to 28 days)
- Choice of Flexible Benefits
- Enhanced Family Friendly Policies