Advice Line Worker

2 weeks ago


Havant, United Kingdom Southern Domestic Abuse Service Full time

_This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010._
- _**_Workers should be “violence free in their own lives.”_**

**_ Applicants are asked not to put themselves forward for selection if this is not the case._**

**THIS IS A FIXED TERM CONTRACT FOR SIX MONTHS**

**Working Hours**: Monday to Thursday 9.30am to 5.30pm and Friday 9.30am to 5pm

**Salary**: £19,000 pro rata

**Location**: Havant

**MAIN PURPOSE AND SCOPE OF THE JOB**

1. Take referrals and contact clients, conducting Risk Assessments and a holistic needs assessment, uploading information to our secure case management system and identifying the most suitable service for each individual.

2. To use assertive engagement techniques and address concerns of people referred to
maximise take up of the support services.

3. To contact individuals referred to the HRDA (High Risk Domestic Abuse) meetings to explain the process, gather information and ascertain what the individual wants shared within the meeting. To also contact them following the meeting to feed back the outcomes.

4. To allocate clients to IDVA+, IDVA and Outreach services as appropriate, based on needs and risk.

5. To provide immediate safety advice when necessary

**Hours**: 14.5-20 per week

**Working Pattern**: Monday - Thursday 9.30-5.30 and Friday 9.30-5.00pm

**Location**: This post is currently based in Havant

**PLEASE PUT THE REFERENCE NUMBER STOPDA 262 ON THE APPLICATION FORM**

**We particularly welcome applicants from BAMER communities that are currently under-represented in our organisation.**

An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.



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