Sales Consultant
2 weeks ago
**Roger Oates Design is a thriving luxury flooring business with locations in Herefordshire, Devon and London. Established over 30 years ago we are synonymous for our hand-woven striped runners and floor coverings. Our products are produced using traditional techniques to ensure an unrivalled quality for our discerning client base.**
**We are currently looking for an enthusiastic individual to join our London team, someone who will share our passion ensuring customers have a positive, engaging experience at every stage of their journey with us.**
**Daily tasks include but are not limited to**:
- Manage all aspects of the quote and order process efficiently.
- Organise installation dates and liaise with installers.
- Communicate effectively with both trade and retail clients.
- Respond promptly to all enquiries.
- Process sample requests.
- Maintain the appearance of the showroom.
- General office duties.
- Support the Managing Director and Office Coordinator in daily tasks.
- A strong work ethic with proven track record in a similar customer facing role.
- Detail orientated with high attention to accuracy.
- Efficient in MS Office with a high level of literacy, numeracy, and organisation.
- An understanding and appreciation for quality and efficient service to high-end clientele.
- A high level of motivation and initiative with a hands-on practical approach.
- Positive and energetic “can do” attitude.
- A fast learner, proactive and self-motivated.
- The ability to work independently and thrive under pressure combined with the commitment to being an engaging team member.
- Strong problem-solving skills.
- A passion and interest in interiors/design.
- High standards of personal presentation.
**Details**:
**Location**: Chelsea Wharf, London, SW10 0QJ.
**Hours of Work**: 37.5 per week, 09.00 - 17.00 Monday to Friday including 30 mins unpaid for lunch. Rotational Saturday working will be required where a day in lieu will be provided to maintain a working week of 37.5 hours. You may be required to work additional hours during busy periods.
Full product training will be provided.
**Company Benefits**:
- 22 days annual leave (increasing with length of service) plus bank holidays.
- Company sick pay scheme.
- Free fresh fruit weekly.
- Staff Discount Scheme.
- Employee Assistance Programme (EAP).
- Wellness Programme.
**Job Types**: Full-time, Permanent
Pay: £27,000.00-£28,000.00 per year
Ability to commute/relocate:
- Chelsea SW10 0QJ: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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