Loss Adjuster

**Salary**: Market related
**Reference**: 668158
**About Us**:
At Charles Taylor, we believe we hold a unique position in our markets. Our adjusting team is a unique group of experts, specialised in handling commercial losses and claims across major lines and geographies, many of which are large and complex in nature. We manage onshore and offshore claims through four main divisions: Property, Casualty, Technical & Special Risks, Marine, Aviation, and Natural Resources and are proud of our position as a leading global loss adjuster across all our disciplines.

Our Property, Casualty, Technical & Special Risks team is a highly esteemed provider of adjusting and technical services. Our team comprises of chartered loss adjusters, engineers, surveyors, insurance practitioners, arbitrators, mediators, lawyers, registered expert witnesses, and chartered accountants. Leveraging a global, multi-disciplinary approach to major losses, we deliver solutions for complex, high-value cases with a positive and proactive mindset, regardless of size.

**Expertise you can trust**:
**The Role**:
Loss adjusters have the job of thoroughly investigating a claim, determining if payment is warranted, negotiating a financial settlement, and authorising payments to the Insured. Once the Insured makes a claim on their insurance policy, you will first investigate the claim in order to determine if the claim is legitimate and whether the policy covers the damage/loss.

**Key Responsibilities**:

- Work closely with the team to develop the existing Cyber business for current clients and identify and bring in new business, and to build new relationships and networks both internally and externally.
- Receiving and acknowledging new claims.
- Undertaking site visits and meeting with Insurers, Reinsurers, Brokers, Claimants, Insureds and other interested parties when required.
- Preparing preliminary reports commenting in detail on all aspects of the claim including legal and policy liability considerations, potential quantum and future actions.
- Instructing and controlling surveyors, lawyers, forensic scientists and other Experts as necessary
- Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communications.
- Calculating and agreeing settlement of claims and preparing final reports.
- Be an integral part to develop the London market and international cyber footprint and brand profile.
- Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
- Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.

**Required Skills**:

- Experience in Cyber claims handling.
- Interest and enthusiasm in the Specialty Lines/Cyber claims handling business.
- Ideally ACII qualified or keen to study for ACILA qualification (full support provided).
- Enthusiastic, flexible and adaptable approach to work is essential.
- The ability to build professional relationships quickly.
- Effective diary management.
- Attention to detail and able to work under pressure with conflicting demands.
- Strong organisation and IT skills.
- The ability to plan and manage workload to ensure deadlines are met.
- Be confident and articulate with excellent communication and interpersonal skills.

**Why join Charles Taylor?**:
Charles Taylor prides itself on being a people-centric business. Our organisation culture and company values are at the heart of our everyday interactions with each other, as well as our customers and industry partners.

We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications.

**Equal Opportunity Employer**:
Here at Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance for discrimination of any kind, including but not limited to age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation.

Our goal is to promote an inclusive and diverse workplace where we actively appreciate and celebrate differences, allowing all employees to be their authentic selves. At Charles Taylor, we take pride in our inclusive and diverse culture, fostered by our strong external partnerships and our commitment to promoting a transparent and fair recruitment and selection process.