Head of Quality Management

Overview:
**Quality. Knowledge. Improvement. We see more than just a building.**

Head of Quality Management

Location: Stirling

Challenges. Opportunities. Solutions. At Robertson, we see them our way. We’re bold enough to ask questions. Brave enough to look at things differently. Confident enough to be ourselves. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services business. And as Head of Quality Management you’ll be part of a team that’s doing incredible things - for ourselves, for the built environment around us, and for a truly sustainable future.

Your new role:
The Head of Quality Management & Improvement will be responsible for Robertson Construction Group's Quality Management system, as well as leading and promoting a continuous improvement culture across all Robertson Construction Group business units and functions which combine to fulfil the requirements of RCG’s project lifecycle.

**What you'll do**:

- Responsible for the development, management and ownership of RCG’s Continuous Improvement programme.
- Working closely with business leaders to identify, develop and implement key continuous improvement initiatives which align with our strategic objectives and business unit plans
- Lead and promote the use of industry recognised improvement methodologies and tools for the identification and implementation of improvement initiatives, e.g. Lean Six Sigma
- Establish a comprehensive suite of governing Project Management Office (PMO) documentation
- Self-Audit: Guide RCG’s BFSs and BFOs in their development of quality assurance methods
- Internal Audit: Assist the RCG Leadership Team in its appraisal of RG’s Internal Audit process; provide support in the investigation of any significant instances of non-conformity
- External Audit: Support RCG in its pursuit of relevant ISO accreditation, e.g. ISO 9001:2015 (Quality Mgt Systems); ISO 14001:2015 (Environmental Mgt Systems); ISO 45001:2018 (H&S Mgt); ISO 19650-1&2:2018 (Building Information Modelling)

**What you'll need**:

- Significant experience in the design, development and implementation of business systems.
- A passion for quality management and continuous improvement.
- Ability to manage multuple simultanrous projects while maintaining a deadline focus
- Work on own initiaive actively identifying issues and opportunities for improvement
- Excellent time maangement and communication skills
- Good working knowledge of industry standards including ISO 31000, ISO 14001, OHSAS 18001 / ISO 45001.
- Extensive experience in the development and management of:

- Quality Management Systems (ISO 9001)
- Change Management Systems
- Information Management Systems
- Risk Management Systems

What's in it for me:
**Working the Robertson Way**

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means

**We listen**

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

**We are professional**

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

**We take responsibility**

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

**We are determined to succeed**

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

**We are one team**

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

In return, we offer a wide range of rewards and benefits, including 33 days annual leave, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

We also have a brilliant smarter working policy, too. That means many of our office-based people and some of our site-based people are able to either work from home or as part of our hybrid model.