Inbound Corporate Sales Team Member

2 weeks ago

Wakefield, United Kingdom Gravity Active Entertainment Full time

**We are Gravity, let your career start here**

We are Gravity, we are the UK’s biggest name in active entertainment. Fun is our key word, where are sites offer up to 30 activities from e-karting to trampoline parks, high wall climbing to augmented reality bowling. To support our sites, we have a key team of Customer Service Champions based in our new office in central Wakefield. We are now looking for a Corporate Sales Team member to join our contact centre team.

**What you’ll be doing**

We are looking for contact centre Team Member to work in our busy contact centre onsite.

Ideally, you’ll have worked as a Contact Centre Team Leader and have experience of sales and sales process in B2B and B2C sales environment and have a proven history that can be evidenced in your experience.

You will be central to delivering the sales result for our corporate business and you’ll be responsible for ensuring we deliver high levels of conversion and high-performance culture within the team looking for ways to improve process and customer experience. You will be joining in a fast-paced culture and work to targets enthusiastically, meeting and exceeding your goals. You will have brilliant organisational skills, be conversant with contact centre and sales KPI’s, using CRM systems, reporting and be able to use MS Office tools without issue.

**Your main Responsibilities**:

- You must be able to select packages appropriate to our corporate customers wishes and needs.
- You will pass large leads over to the sales management team if bespoke options are needed.
- You will be a trusted member of our team, and will build a strong knowledge of our venues, activities, and packages.

**What’s in it for you?**
- An hourly rate of £12.38
- Central Wakefield location, close to train station and major bus routes
- Employee Assistance Program
- Contributary health insurance
- Subsidised food and drink on sites
- Subsidised parking
- The opportunity to grow your career through training and development.

**And best of all you will be joining a fun team, with a great company culture #wearegravity**

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