Regeneration Officer

**Job Title**:Regeneration Officer
**Contract Type**:Permanent
**Salary**:£35,000
**Working Hours**:Full Time - 35 Hours
**Working Pattern**:Hybrid / Monday - Friday, working some evenings and weekends
**Location**:London - Hybrid

**The difference you will make as a Regeneration Officer**

You will handle the resident engagement, consultation and communication relating to our regeneration projects in London, focussing particularly on meaningful, effective and compliant engagement and consultation. You will work closely with residents in possible regeneration areas, taking their views and needs into account, communicating them to the wider organisation and ensuring the highest levels of service can be achieved.

**About you**

We are looking for someone with
- Good standard of education
- Good level of IT skills and literacy
- Previous work experience in resident liaison activity
- Track record of developing and maintaining good working relationships with suppliers and customers

**Why Riverside?**

One Housing is part of Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits

**Diversity and Inclusion at Riverside**:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

**Role Profile**
- Responsible for delivering the resident liaison aspects of our regeneration projects, including resident relocation and co-ordinating moves as appropriate.
- Engage, consult, liaise and negotiate with residents and other internal/external stakeholders to ensure the successful delivery of regeneration projects.
- Accurately gather the views of residents and other stakeholders on various aspects of regeneration and related activity; and make them available to any associated teams/staff/contractors in order to influence proposals for change.
- If appropriate, devise and arrange a cost-effective rolling programme of resident moves to enable estate regeneration and refurbishment schemes to take place.
- Produce and maintain clear and accessible records on all resident liaison issues and project management activity
- Work flexibly in order to support affected residents in regeneration areas, including working evenings and weekends as required (offset by flexi time/TOIL arrangements)
- Represent One Housing and its interests appropriately at public events and engagements, which may involve liaising with both political stakeholders and local authority officers.
- Any other reasonable work, duties or activity as required

**Person specification**

**Essential**
- Good standard of education
- Good level of IT skills and literacy
- Previous work experience in resident liaison activity
- Track record of developing and maintaining good working relationships with suppliers and customers
- Effective communication skills, both oral and written
- Self-motivated, assertive and confident
- Capable of lone working
- Excellent record keeping and administrative skills

**Desirable**
- Degree educated or equivalent
- Experience of asset management and/or project management and/or regeneration