Retail Sales Assistant

**Why Work for Us?**
- **You have management background in Retail**:

- **You want to be part of a pro-active professional team?**:

- **You have a passion for working collaboratively in an environment thriving on positive change**:

- **You want to go home knowing you've made a difference to families across east Kent**

We are seeking well-motivated and forward-thinking professionals to join our team, in supporting the development and growth of our hospices across east Kent.

**Key duties include**:

- Support the Retail Manager with the day to day running of the shops
- Meeting and exceeding financial targets
- Maintaining effective stock management and merchandising
- Picking and sorting or ordering stock when required from our central distribution site
- Supporting volunteers
- Carrying out shop administration as required
- Ensuring cash handling policies are followed
- Ensuring health and safety policy and procedures are followed
- Supporting the growth or our Gift Aid scheme

Recognising the need to support employees in working within this particular field, we provide an extensive range of support measures to ensure your success, including:

- A supportive and friendly working environment
- Regular quality interactions with our clinical and non-clinical teams
- Strong working relations with other members of the multi-disciplinary teams
- On-going training and CPD/career development
- Access to a range of resources to ensure our staff have access to help and support where and when they need it
- Regular self-care and development sessions

**Working Arrangements**

This is a part-time role (21 hrs per week) and is based at Pilgrims Hospices' Deal Store. Working days will be 3 days between Monday and Sunday, allocated via a monthly rota, although you should be flexible.

**About You**

To be successful in this role you should have:

- Experience working in a target-driven retail environment.
- Entrepreneurial and commercial mind.
- A good standard of Numeracy and English
- Excellent communication and interpersonal skills, personable and able to relate to volunteers
- A flexible and positive attitude
- Excellent communication and interpersonal skills, personable and able to relate to volunteers

**About us**

As an award-winning employer, Pilgrims provides end-of-life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families - both in the community and in-patient units.

**Our Vision**
- “Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”._

We recognise that our workforce is integral to the delivery of **our Vision **and our charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our charitable behaviours and values.

To achieve **our Vision**, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form **our CODE**, which guides us in our daily working and decision making:
**Compassionate** We treat everyone with compassion and care

**Open** We communicate openly, honestly and effectively

**Dynamic** We are dynamic, improving and developing our service

**Empowered** We empower people to achieve their outcomes

**Other benefits**

As an Employer of Choice, our commitment to supporting our employees and volunteers is a key priority.

Our **Health and Wellbeing Strategy **is an important step in ensuring the sustainability of our workforce, and clearly outlines our strategic intentions to improve employee capability, resilience, and engagement, to adapt to and embrace change as the health sector continues to develop.

Our hospices offer:

- Modern, friendly and highly professional working environments
- Opportunities for professional development through a range of extensive learning
- Alignment with NHS pay rates and continuity in membership of the NHS pension scheme
- A sense of achievement in supporting a worthwhile cause
- A sense of wellbeing
- A good work-life balance
- Locations across well-populated areas of east Kent - all providing very good road and rail links
- NHS and financial discounts i.e. Blue Light Card
- Cycle to Work Schemes
- Free hospice parking

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice.

**Job Type**: Part-time

Pay: £12,520.00 per year

**Benefits**:

- Cycle to work scheme
- Enhanced maternity leave
- Sick pay
- Store discount

Schedule:

- Day shift

Work Location: In person