Waiter, The Tryst

**Job Ref**:GLE2130

**Branch**:The Gleneagles Hotel

**Location**:The Gleneagles Hotel, Auchterarder

**Salary/Benefits**:£14.99 per hour

**Contract type**:Permanent

**Hours**:Part Time

**Shift pattern**:11.30am - 9pm, Friday 11.30am - 8.30pm and Saturday 11.30am - 7pm.

**Hours per week**:24

**Posted date**:20/09/2024

**Closing date**:22/10/2024

**COME AND JOIN US...**:
We are currently seeking a professional, warm and expereinced **Waiter**, to join our team at Glenmor in our cosy cafe, The Tryst. Our luxury Scottish lodges blend the luxury and adventure of our Glorious Playground with self-catering facilities and space for the whole family, renting a Glenmor lodge offers the best of both worlds.

The on target earning potential for this role is £14.99/ per hour - comprising a base hourly rate of £12.79, plus a qualified estimate of £2.20 per hour in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

You'll be working Thursday, 11.30am - 9pm, Friday 11.30am - 8.30pm and Saturday 11.30am - 7pm.

**ABOUT GLENEAGLES**:
One of the world’s most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and The Times and Sunday Times ‘Hotel of The Year 2024’, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

**WORKING AT GLENEAGLES**:
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

**Here's a bit more detail on what we see you doing in this role**:

- Delivering a warm and memorable dining experience for all of our Tryst guests
- You’ll be working independently, warmly greeting our guests, taking their food and drinks orders whilst always swiftly and professionally responding to their needs
- You’ll take pride in all tasks you complete, attending to any guest queries and enquiries in a caring and helpful manner, with a commitment to seeking a positive solution
- Working closely with your kitchen colleagues, ensuring hygiene throughout the kitchen is impeccable, including our cutlery, crockery and glassware
- Planning and preparing for the forthcoming service and next day, making sure the Tryst is always ready for service
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

**The kind of person **we're looking for**:

- Ideally you have previous waiter and customer service experience, however having a great attitude is also essential
- Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time
- Flexible in approach, you’re always prepared to support your colleagues, enthusiastically and positively
- Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
- You have a positive “can do” attitude to solving problems in a professional and courteous manner
- A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
- You want to be part of a team that works hard, supports each other and above all has fun along the way

**What’s in it for you**:
**Time to let your hair down**:

- 30 days holiday (including bank holidays) that increases with service
- Seasonal parties and local social events
- 50% discount on Food Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
- Golf Membership (with access to all 3 championship courses) for £50.00 per annum

**Treats in your pocket**:

- Flexi points into yourPerkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you
- Free ‘pay day’ lunch and monthly drinks offers
- A generous ‘refer a friend’ scheme

**Be our guest**:

- Stay with us as a guest at Glene