Sales Support Administrator

1 day ago

Ellesmere Port, United Kingdom 3R Consulting Ltd Full time

We are looking to recruit a Sales Support Administrator for our market leading Client to support their busy sales team, based at Cheshire Oaks. The role is permanent and reports to the Sales Support Manager. Main **Responsibilities**: - Processing customer order forms for the New Sales & Client Management teams - Scanning processed orders - Updating client account details - Changing customers data selection criteria on the database - Confirming orders for invoicing and creating credit notes - Any additional administration duties that may be required - Dealing with requests from the wider business regarding customer accounts in a timely manner. - Providing support for reception during lunch breaks and holidays - Supporting all Sales teams with extra administration tasks, this includes setting up customer licences, preparing usage reports, generating weekly data feeds for the sales team and updating customer information across all of the different platforms theyuse. Skills and Experience needed for the role - Experience in an administration role is essential - Excellent attention to detail is paramount - Previous experience of using inhouse IT systems and databases - Good IT skills (outlook, word and excel) - A helpful and "can do" attitude - Excellent customer service skills - Ability to work well under pressure and to tight deadlines Company Benefits - 25 days leave rising to 27 after 2 years - Additional day off for your birthday - No working on bank holidays and there is a Christmas Shutdown - Flexibility to work from home one day a week - Group personal pension plan - Life assurance - Employee assistance programme - Employee retail discount scheme - Eye-care vouchers - Discounted gym membership - Bike to work - Additional holiday purchase scheme - Volunteering days - Ongoing development and support - Working hours - 8.30am - 5pm, Monday to Friday - Friendly and relaxed office environment - Free car parking - Regular business and department social events

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