Facilities Coordinator

1 day ago

Plymouth, United Kingdom The Landmark Trust Full time

Based in our Landmark Trust operations team as a key member of a busy Regional team, this is a hands-on varied role providing home office based compliance testing administration support with extensive travel throughout the region (typcially on busy changeover days) and practical maintenance skills where appropriate.

Liaising with the Statutory Compliance Co-ordinator this role will have full responsibility for managing and logging our programme of testing, servicing and building compliance for their region as well as work closely with contractors providing supervision and access across the region, currently, 25-40 historic buildings.

Working under the general direction of the Regional Manager (RM), and in close cooperation with the Regional Surveyor, this role will develop an understanding of urgent or necessary ongoing maintenance and repair work carried out within our conservation principals. Prioritising works and where possible undertaking smaller repairs when out visiting the property.

Availability is required to cover weekend emergency calls on a rota basis, typically one weekend in three.

**Duties and responsibilities**

**Property Maintenance**
- Plan and agree building maintenance response with the RM and Surveyor for changeover days
- Resolve or undertake, urgent day to day maintenance issues on changeover days as practicable
- Resolve urgent maintenance issues during guest stays
- Conduct informal building checks at buildings visited and raise any additional maintenance or compliance issues to the RM
- Be involved as required with maintenance closures and the setting up of new buildings
- Provide any information to the RM that may affect the letting of the property

**Compliance and Testing**
- Arrange Testing and Servicing for all buildings within the region, liaising between contractors and Housekeepers to ensure access at the appointed time and complete the accompanying documentation correctly
- Complete Portable Appliance Testing
- Complete Water Safety Testing
- Monitor H&S standards, implementing H&S procedures and raise issues with RM
- Log and follow up via current systems (SalesForce and SharePoint) to provide administrative detail and logs for any changes they undertake in a building eg new appliance
- Maintain the list of preferred suppliers for each property, liaising with the RM and Surveyor to ensure new contractors have completed a contractors pre-qualification questionnaire and that they comply with H&S and CDM regulations
- Ensure the Green Box is up to date and available to contractors
- When visiting buildings ensure that the Fire and Water Log Books are being correctly completed

**General cover and customer service**
- Under the general direction of the Regional Manager, and in close cooperation as required with the Regional Surveyor, respond to reactive maintenance repairs or any other building issues that affect guest comfort or safety
- Provide emergency call cover and support on a rota basis, liaising with guests and contractors in the event of weekend urgent out of hours maintenance issues or other operational issues as needed
- Provide support to the warehouse, as directed by the Regional Manager, in managing the transportation and delivery of furniture into buildings

**Salary**: £19,500.00-£21,840.00 per year

**Benefits**:

- Casual dress
- Company pension
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- testing and servicing: 1 year (preferred)

Work Location: One location

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