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Team Leader

2 weeks ago

Borough of Halton, United Kingdom HM Courts and Tribunals Service Full time

**Details**:
**Reference number**:

- 368826**Salary**:

- £27,223 - £28,613- A Civil Service Pension with an employer contribution of 28.97%**Job grade**:

- Executive Officer- EO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at Runcorn (Halton) County & Magistrates, WA7 2HAAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Proud to serve. Proud to keep justice going.**

Our Team Leaders plays a critical role in helping deliver justice. This role will enable you to demonstrate and develop your leadership skills. You will be responsible for making sure your team deliver excellent administrative support to recover criminal fines and financial penalties imposed by the Courts.

**About us**

Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.

We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

**Your role**

Leading your team, you’ll focus on the team’s area of work, making sure that work is prioritised and organised and your team fully skilled to meet objectives. As an effective Team Leader, you recognise the importance of the team’s overall wellbeing and can motivate your team to succeed.

You will work on our ‘Cash Operations Team’ which is responsible for the collection, balancing and bringing to account money received and disbursed by the Court. You will process all money received within a set timescale, ensuring that all payments in respect of fines and fees are accurately and securely receipted, reconciled, and banked in accordance with appropriate policies and procedures.

You will have the confidence to engage with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers, and customers to collect information, check facts, communicate or enforce judicial decisions.

This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS. We’re committed to helping you develop your leadership skills, through our HMCTS leadership offer. This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others.

**Your skills and experience**
- Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
- Experience of working in an administrative role in a customer-focussed environment.
- IT proficient with the ability to learn and adapt to different technologies and software packages.
- Excellent communication, organisational and prioritisation skills
- A strong ability to prioritise workloads and adapt to changing priorities.

**For a full job description, please read supporting document 1 included below before applying.**

**Further details**

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Non-contractual hybrid working may be available, but arrangements will be determined by the business and will only be available when it has been established that delivering the service from home can be done effectively._ _We cannot facilitate requests for a particular work from home/working in the office schedule.

**Occasional travel to other courts**

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Leadership
- Communicating and Influencing

**Benefits**:

- Alongside your salary of £27,223, HM Courts and Tribunals Service contributes £7,886 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your