Office Administrator

1 day ago

Sheffield, United Kingdom Reclaimed Brick Company Full time

This is an exciting opportunity to join a market-leading organisation which has demonstrated continuous growth and development. The company sources materials from demolition projects nationwide, from derelict farmhouses to large commercial developments and supplies them heritage and conservation projects. Established and located in heart of Sheffield, the company has gained vast knowledge and built a strong reputation within the industry.
- **Duties/Responsibilities**_
- Greet visitors to the premises.
- Provide quotations to customers.
- Take orders over the telephone.
- Raise invoices and take payments from customers.
- Follow up on sales enquiries.
- Book transport for orders.
- Update customers on anticipated delivery dates.
- Prepare packing slips for orders.
- Deal with and log all aftersales enquiries.
- Handling customer complaints and escalating where necessary.
- Update website with stock and order information.
- Other duties as required by the business from time to time.

**Person Specification**
- **Essential**_
- Previous customer service experience of at least one year.
- Confident and polite telephone manner.
- Good written communication skills.
- Attention to detail.
- Strong organisational skills.
- GCSE level qualification in Maths and English at grade C or above, or equivalent.
- Ability to be flexible in line with the needs of the business.
- **Days & Hours**_

Monday to Friday - 8AM to 4PM

Pay: £24,500.00-£28,000.00 per year

Additional pay:

- Bonus scheme
- Yearly bonus

**Benefits**:

- Company events
- Company pension
- Free parking

Schedule:

- Monday to Friday

**Experience**:

- Office Administrator: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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