Hostel Support Officer X2

7 days ago


Ilford, United Kingdom London Borough of Redbridge Full time

**Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.**

***

**We're one of the fastest growing parts of the country and the third most diverse London borough. Our **communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city.**

The Housing Needs Service is undergoing a radical transformation to achieve successful outcomes for our residents. We are seeking people who excel in building positive and trusting relationships with the skills and expertise to deliver lasting housing solutions.

We are seeking **2x** **Hostel Support Officers **on a full time, permanent basis** who would like to work in a resident-centred service.

**You will**:

- Play a major part in making residents’ lives better in preventing and relieving homelessness.
- Provide support to hostel residents, through providing housing management functions, ensuring accommodation rules are understood, report repairs issues and recording resolutions.
- Provide a high standard of support to enable the tenants to gain life skills, i.e. employment, education or training, budgeting and to enable them to sustain their tenancies and assisting them to identify appropriate move on options. This can be achieved through working with Work Redbridge various other agencies.
- Have knowledge of the Housing Act 1996 and Homeless Reduction Act 2017, knowledge and understanding of welfare benefits and the Welfare Reform Act, Tenant and Landlord Act, Children’s Act 1989 and the Care Act 2004 as well as the willingness and ability to learn.

You would be joining at the London Borough of Redbridge at an exciting time, joining an ambitious new Housing Needs Service that embraces change and a positive learning culture for colleagues with a vision to secure sustainable housing solutions for all.

Interview dates to be confirmed

**Ambitious for Redbridge



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