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Office Administrator
2 weeks ago
**Job Summary**
**Advance Shutters Ltd** is a busy, local family run business based in Hordle, Hampshire. We have been established for over 25 years and have specialised experience in the garage door and awning industry; supplying new doors and awnings, servicing and repairs. We are a customer focused, quality driven team, professional and knowledgeable coming highly recommended within the industry.
**Job Purpose**
Advance Shutters is looking for a highly motivated individual to assist with the day to day duties required to maintain the efficient and effective running of their busy office, assisting in maintaining high levels of customer service. You will need to demonstrate significant administrative experience coupled with excellent written and verbal communication skills. Organisational flair and a proactive approach is essential, as is the ability to work as part of a team and you will have to have the confidence to run the office independently when required.
**Responsibilities and Duties**
- Making & receiving in bound and outgoing calls
- Providing customers with accurate information on our services and products face to face and over phone
- Preparing quotations from job sheets and plans, service letters and maintaining in house databases
- Raising invoices and managing receipt of payments
- Maintaining stock levels, ordering parts and liaising with suppliers
- Assisting with work load planning in relation to customer requirements, complex diary and engineer time/job sheet management
- Data inputting in Quickbooks
- Filing
- Ensuring tasks are completed in an accurate, timely and efficient manner
- This list is not exhaustive and the company will expect you to perform other duties relevant to the job title as and when required
**Essential Experience and Qualifications**
- Educated to GSCE standard with Grade A-C in Maths and English
- Minimum 1 year experience in an office administration role
- Previous experience of working in a customer focussed or service role
- Competent in Microsoft office (word, excel and outlook), spreadsheets and databases
- Excellent customer service skills and telephone manner
- Good organisational skills with the ability to manage a busy workload and meet deadlines
**Useful or Desirable Experience and Qualifications**
- Experience in a similar trade
- Experience is using Quickbooks
- Experience or knowledge in using Publisher or similar software package
- Ability to design adverts and prepare in correct format for submission to editorials
**Job Particulars**
- Full time position Monday - Friday 9.00am - 5.00pm (during holiday periods times may vary slightly so must be flexible when needed)
- Salary £10.00 - £12.00 per hour depending on experience
- 20 days holiday plus Bank holidays
- Government Pension scheme available
**How to apply**
**Interviews to take place in w/c 20.08.22 - 26.08.22**
**Salary**: Up to £12.00 per hour
Schedule:
- 8 hour shift
Application question(s):
- Strong computer skills
**Experience**:
- office administration: 1 year (required)
Work authorisation:
- United Kingdom (required)
