Nightshift Cleaning Operative

**Description**:
**JOB TITLE: Nightshift Cleaning Operative**

**LOCATION: St James Quarter, Edinburgh**

**REPORTING TO: Cleaning Supervisor / Deputy Presentation Manager**

**SHIFT PATTERN: 38,5 hours per week, 4 on 4 off**

**PAY RATE: £11.40 PER HOUR**

On implementation, St James Quarter (SJQ) will be a world-renowned retail-led mixed-use destination comprising 850,000sf of prime retail, food and leisure space, a multi-screen cinema, a world class “W” hotel, 152 private apartments and a 4-star aparthotel. Phase 1 of the development is due to complete in Spring 2021 and is already digitally active across social media and the SJQ website. In the run up to phase 1 opening and beyond as a sustainable development there is a requirement for a more active digital role.

**Purpose of the Role**

As a Front of House Cleaning operative, you will be required to deliver the highest standards of cleanliness and hygiene throughout St James Quarter, internally and externally by ensuring that all areas are fully maintained and safe through a planned and reactive management operations programme. ABM UK strive to meet our clients demands in the best way possible with guest experience and high-quality service being of vital importance.

**Requirements**:

- To support the Cleaning Presentation Supervision Team/ Deputy Presentation Manager in the day-to-day operational ensuring you perform your role in a timely manner and high standards are achieved.
- Be an active team member on site ensuring service is delivered to high standard and all colleagues display appropriate behaviours and add value to the service operation and guest experience throughout.
- Take pride in your cleaning duties ensuring you focus on detail and work as part of the team to ensure high standards are achieved.
- To ensure high standards of housekeeping are always achieved, being flexible, able to meet the changing operational needs on a continual basis and to suggest new initiatives to ensure best practice is constantly delivered in accordance with cleaning specification and to BICs Standards.
- Continuously communicate with the on-site supervision and management team to ensure discussions are open and honest and aimed at methods to improve operation, standards and guest experience.
- To provide support to the business in service-related matters and always promote the ABM FS brand.
- To provide good customer service to all guests/customer.
- Ensure you carry out your duties in the correct manner which delivers high standards or results
- Ensure company compliance is followed for all COSHH and Health and Safety Matters
- To carry out cleaning assignment responsibilities as designated by management / cleaning schedule including deep clean tasks.
- Ensure you display qualities of Teamwork, positive approach and can do attitude throughout
- To act as a team with your colleagues on site and take pride in your work to ensure high standards are achieved.

**Essential Skills**
- Good communication skills.
- Ability to work as part of a team Well organised with an attention to detail.
- Cleaning Experience preferred.
- Ability to work under own initiative with a proactive outlook.