Underwriter Level 3
1 week ago
**Underwriter Level 3 **(M/F/d)****:
**Overall Objective**
To support the underwriting performance and customer service expectations of the business.
**Location**
Liverpool, United Kingdom
**Responsibilities**
- Input data for new business, mid-term adjustments, cancellations and renewals.
- Maintaining the highest level of customer engagement, assist with various client correspondence and general enquiries in a professional and courteous manner.
- Undertake end to end handling of straightforward policies and client queries within Underwriting Authority.
- At all times ensure all matters are dealt with in accordance with Underwriting procedures manual and adhering to telephone script.
- Ad hoc duties - to cover duties of other staff in their absence as and when required.
- Undertake other duties as directed
- Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
- Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk.
**Profile**:
**Knowledge and skills**
- Appropriate level of Underwriting knowledge
- Interpretation of client’s needs
- Learn to understand and interpret policy wordings to customers as required
- Ability to work under own initiative and as part of a team
- Ability and willingness to learn and understand established systems and processes
- Excellent interpersonal and communication skills
- Passionate about excellent customer service
- Ability to prioritise and manage own workload
About us
MRSG UK Services Limited is the employing entity for staff supporting the business activities of Munich Re Syndicate Limited (MRSL), Munich Re Specialty Group Limited (MRSG), Groves, John & Westrup Ltd (GJW), NMU (Specialty) Ltd (NMU) and Roanoke International Brokers Limited (RIBL).
As well as operating in the Lloyd’s of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Hong Kong, Singapore, Labuan and Dubai. We are also represented in Lloyd’s China.
Our group of companies provide solutions covering Casualty, Marine & Cargo, Energy & Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht.
Known for our dedication to excellence and quality of service provision, we pride ourselves on offering you a great place to work.
Munich Re’s employees are the backbone of the Group’s business success. They are the people that drive the business forward and develop new solutions for our clients.
Ensuring that we recruit talented staff is therefore crucial to our future success. Our objective is to make Munich Re the employer of choice for potential employees on the global job market..
To help us achieve this goal we offer a competitive salary and a generous and comprehensive benefits package which we regularly review in accordance with external market data, to ensure you are paid fairly and our benefits are tailored to suit your lifestyle. Creating an inclusive environment is an essential part of the Munich Re culture and we are committed to our Diversity & Inclusion Policy. We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all.
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