Hospitality Sales Coordinator

7 days ago

Old Trafford, United Kingdom Lancashire Cricket Club Full time

**Hospitality Sales Coordinator**
**Full-Time (35 Hours)**
**Competitive Salary + Benefits**

**The Opportunity**

We are excited to be looking for a Hospitality Sales Coordinator to join the Hospitality team at Emirates Old Trafford, home of Lancashire Cricket. You'll be responsible for providing support to the Hospitality, Sales, and Finance departments for all appropriate sales. Your main focus will be customer service, both internally and externally, ensuring all customers and clients receive accurate information at the first time of asking.

**About Us**

Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue. It is recognised as one of the UK’s most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 26,000 for international cricket matches; meetings and events spaces for up to 2,000 delegates; a four-star hotel with 150 rooms; and an on-site Caffè Nero.

The venue has played host to some of the world’s biggest sporting events, including six ICC Cricket World Cup fixtures in 2019, Ashes Test Matches and world class concerts. This year we have already welcomed performances from The Killers, Harry Styles and the Red Hot Chilli Peppers and have numerous cricket matches to come, including England one day internationals and a test match. It’s a unique place to build a career where no two days are ever the same

**Key Responsibilities**
- Providing excellent customer service, ensuring clients have a point of contact for their queries.
- Creating sales opportunities where possible.
- Research, source and create new sales opportunities to drive maximum revenues for the department, working individually and collectively as a team.
- Supporting the wider Sales and Hospitality teams.
- Providing internal departmental reports.

**Essential Requirements**
- A strong customer service background, both face to face and via online mediums.
- Excellent communication skills.
- High level of literacy and numeracy skills
- Ability to work under pressure.
- Willingness to work flexible hours during the cricket season (including evenings and weekends).

**Benefits**
- Holiday allowance increasing with service
- Lancashire Cricket season memberships
- Staff social events throughout the year
- Basic contributory pension scheme with option to join enhanced pension scheme, including life assurance, after 3 months service
- Health cash plan scheme
- Health & Wellbeing programme - including fitness classes, table tennis, yoga
- Discounts at the Lancashire Cricket Official Store, Trafford Cricket Centre, Hilton Garden Inn Emirates Old Trafford, Caffè Nero and with the Club’s partners
- Free parking
- Opportunity for hybrid working (by agreement)

Please take a look at the full job description and, if you have the experience and skills required, please submit your CV along with any other required or relevant documentation.
- We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. _

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