Community Connector

**JOB DESCRIPTION**

**AKG Group UK Company**:
AKG (UK) EMPLOYMENT LTD

**Position Title**:
**Community Connector**

**Job Level**

9

**Role Status**:
Fixed-term

**Reports To**:
Business Manager

**Roles Reporting to this Position**:
N/A

**Primary Objective**:
The Workforce Development Initiative aims to elevate the skills and qualifications and support into work of Cannock chase residents, focused on
- Functional Skills English courses
- Functional Skills Mathscourses
- ESOL provision
- Soft skills provision including communication, motivation, problem solving, teamwork, and conflictresolution.
- Life Skills courses such as cooking, travel training, creative arts, foreign languages, being energy efficient, mentalhealth awareness, fitness,gardening, confidence building, baking, volunteering within the community, and work experience.
- Understanding green growth skills (these are skills that align to net zero ambitions with low carbon growth, assist local lowcarbon requirements in the local supply chain and what is required to help the District enable the UK to meet its net zeropriorities).
- Practical digital skills which compliment those being delivered by the South Staffordshire Colleges Digital SkillsAcademy and is the next step from the Staffordshire Multiply programme.

**Key Relationships/Interactions**

**Internal**
- Business Manager, senior employment coach, Employer services, Finance and AKG Learning.

**External**

JCP, Community groups, key stakeholders within LA, training and skills providers

**Key Responsibilities**

**Community Connector**

To support residents, the community connector will:

- Undertake outreach to engage potential residents onto the programme through Community centers, partnership working, and social media).
- Hold a caseload.
- Undertake Diagnostic Assessments to inform SMART Learning Plans.
- Lead regular one-to-one progress reviews.
- Refer residents to accredited training and group and one to one training where necessary.

Target groups for community activity to engage with are
- High amount of low-income households
- Higher economic inactivity
- Low skilled
- Lack of energy efficiency knowledge
- Digitally excluded.
- Poor healthPoor financial capability.**Essential/Desirable Skills, Knowledge and Experience**
- Experience in providing one-to-one support or coaching and positively influencing other peoples professional or personal development.
- Experience of working in the employment and skills sector and delivering to specified targets, quality standards and compliance measures is essential.
- Experience of using motivational and action planning techniques to manage the progression of participants into sustainable work opportunities.
- The empathy it takes to engage with all sorts of people, and the confidence to challenge them if you need to.
- The ability to handle complex cases at the same time in an environment where you will have targets to achieve.
- The need to be organised and be able to manage time effectively and ensure monthly targets are achieved.
- Excellent communication skills, including the ability to motivate and inspire others.
- An influencing approach, especially when it comes to bringing other people around to your way of thinking.
- The need to have a good understanding of the local and regional labour market.
- A practical understanding of the recruitment and selection processes.
- Good administration, IT and good experience of using MS office software.