Senior Client Executive

**About us** SMG is one of the most exciting growth companies in the UK today. Home to three award winning agencies, Capture, Lobster and Threefold. At SMG, our people are at the heart of everything we do and are our biggest asset. We are proud to provide opportunities for fast career growth, recognising and rewarding great work, and doing this within an inclusive, highly flexible, and innovative environment. We are dedicated to support our employees to be the best version of themselves both inside and outside of work. We’re have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised as **2nd** in Best Companies marketing and media's best agencies to work for**, and we’ve just received our 3 star accreditation from Best Companies, making us a **World Class** company to work for. Across the group, we have a shared mission to **lead connected commerce marketing.** Read a summary of what each of our agencies do here **The role** We are looking for a Senior Client Executive to join our Boots Media Group team and help us to manage and nurture strong relationships with our key stakeholders. **What you'll be doing** We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. However, here's an idea of what your responsibilities will look like: - Own relationships across our most strategically important clients and / or key contacts, looking to continuously build and solidify these. - Liaise between SMG and our clients and / or key contacts, following meetings up with clear actions and guidance on next steps. - Lead brainstorms to help create and implement campaigns that will deliver results for our clients against agreed budgets and timelines. - Have a strong understanding of the value of the service we provide and effectively communicate that to key stakeholders. - Communicate confidently with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. - Become familiar with typical objections to our proposition and work to be able to combat these with ease. - Support junior members in the team with their day-to-day queries and offer them guidance on how to approach new or difficult situations. - Contribute ideas and recommendations for wider organisational projects, helping to create a great workplace and supporting with SMG's mission to lead connected commerce marketing. **What you'll need to have** - The ability to "think differently": as one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo and will have a solution-focused mindset when tackling new tasks. - Previous demonstrable experience working within a similar role, ideally within a marketing agency, a growing FMCG and / or the retail sector. - Great organisational skills with excellent attention to detail. - Experience of building highly collaborative relationships and delivering against the highest standards for the client. - P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you._ **The best bits** Here at SMG we are dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites... Generous discretionary bonus scheme ‍️ £1,200 yearly wellbeing fund (on top of your salary) towards your personal wellbeing and passions £500 yearly “Uni Fund” towards learning and development Free headspace subscription 4pm Friday finishes all year round Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year **The process** - We will invite you to a** first interview** which we try to keep relatively informal, so it gives you the opportunity to share your authentic self. The hiring team will be looking to understand more about your experience and why you're interested in working with us. - There will be a **second interview** which will last a little longer, and involve some form of task to showcase your ability to do the role. - We then invite you to a **meet & greet **which is an opportunity for you to meet the team you'll be joining and ask them questions about the role and wider business. **Helping you shine** **SMG are proud to be an equal opportunities employer** Our full data retention policy can be found here. Got questions? Take a look at our FAQ's here.