Temp to Perm Sales Admin Executive
1 day ago
I am looking for an ambitious individual to join an innovative and rapidly growing organisation located in Stowmarket. As Sales Admin Executive in the Home Installations team, you will be integral to a mission of delivering best in class service to customers.Whilst this is initially a temporary position, my client is keen to take the right individual on permanently.
**Monday to Friday, 09:00 to 17:30**
**Hybrid working (combination of home & office)
Permanent Salary £23,000 pa**
**What will you be doing?**:
- You will contribute to a Home Install team, by managing customer leads from point of enquiry through to sale and installation
- Proactively work with the installer base, to provide installation leads and work with the installers through to the point of installation
- Identify potential gaps in the sales process and work internally to resolve these issues
- Manage customer complaints
- Proactively identify trends and report these into the Sales Management team
- Ensure the delivery of best in class service to both customers and installers
- General administration tasks
**Experience & Skills Required**:
- Experience in a customer service or support environment
- Great team player with a desire to drive a business forward
- A confident telephone manner, and be a personable and presentable individual
- Excellent written skills with the ability to understand your audience and communicate effectively
- Proven time management skills to ensure targets and deadlines are met
- Ability to problem solve with the confidence to act on own initiative
- Self-motivated, highly organised with great attention to detail
**Desirable**:
- Experience of working in Smart Home, EV or the Technology sector.
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