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Caseworker
2 weeks ago
**About Us**
akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester and Newcastle and works online through a Digital Service to offer support to young people outside of our four office regions. Last year we supported nearly 1,200 young people through face to face and online casework.
**The Team**
The London team deliver akt’s core service offer across Greater London. In 2024-2025, 39% of referrals coming into akt were from young LGBTQ+ people based in London. With high cost of living and limited housing options, London is one of our bigger, busier teams consisting of 1 manager, 2 senior caseworkers and 3 caseworkers.
**Job Summary**
**Please note this is a temporary position with an expected end date of 07/08/26.**
- To carry out holistic assessments of the needs of young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment, and to carry out short-term intervention where appropriate on their behalf.
- Maintain up to date records of young people accessing support on our CRM system.
- Contribute to and maintain resources and signposting routes to enable young people to engage with appropriate services.
- Actively work within a team and support each other with cases and solutions.
- Find accommodation options and housing solutions for young people, being creative in sourcing new accommodation routes and building relationships with accommodation providers in cooperation with the services team.
- Support appointments with young LGBTQ+ people when needed including providing advocacy with statutory services i.e. Local Authorities.
- Demonstrate a strong commitment to safeguarding and maintain professional boundaries in day-to-day practice, ensuring adherence to relevant policies, procedures, and frameworks to promote safe and ethical service delivery.
More information about the job role and benefits can be found in the documents attached to this vacancy.
**Application deadline: midnight (11.59pm) on Tuesday 26th August 2025**
**Interviews: Wednesday 4th September 2025
