Welcome & Service Assistant
1 week ago
As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.
**Salary**:£12.75 per hour
**Contract/duration**:9 month Fixed Term Contract
**Hours/working pattern**:This role is an hourly paid, fixed term position. Wherever possible, we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. The role will include weekends and Bank Holidays, however, there are no evenings or split shifts.
**Potential start date**:ASAP
What it's like to work here:Reporting to the Welcome Manager, you’ll be part of a team of 8 working at Newark Park property.
What you'll be doing:Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same.
Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking forWe'd love to hear from you if you are:
- customer focused with an understanding of the importance of great service
- a team player, but also can work on your own initiative
- well organised and adaptable
- willing to learn new skills
- have a positive attitude
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (9 mo)
-
Welcome & Service Assistant
1 week ago
Wotton-under-Edge, United Kingdom National Trust Full timeAs the Welcome & Service Assistant, it’s your role to ensure that every aspect of our visitor’s experience is going to be a delight! We welcome enthusiastic flexible people who are willing to support one another across the whole portfolio, to ensure cover is available during holidays, training etc. This role is an hourly paid, fixed term role. Wherever...
-
Welcome & Service Assistant X 2
4 days ago
Wotton-under-Edge, United Kingdom National Trust Full timeSummary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service. This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter...
-
Service Support Administrator
2 weeks ago
Wotton-under-Edge, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 351134**Salary**: - £22,096- Pro rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Job share, Part-time**Number of jobs available**: -...
-
Business Services Co-ordinator
1 week ago
Wotton-under-Edge, United Kingdom National Trust Full timeAre you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator. What it's like to work here:Newark Park is a Grade I listed country house of Tudor origins located near the village of Ozleworth, Wotton-under-Edge,...
-
Business Services Co-ordinator
1 week ago
Wotton-under-Edge, United Kingdom National Trust Full timeAre you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator. This role is 30 hours per week, spread over four days. It includes very occasional weekend working. What it's like to work here:You’ll be based at...
-
Teaching Assistant
3 weeks ago
Wotton-under-Edge, United Kingdom TeacherActive Full timeDo you enjoy helping 7–11-year-olds discover confidence, independence, and a love of learning? • Are you looking for a role that not only values your contribution but helps you grow professionally? • Ready to take the next step in your education career this term? TeacherActive are excited to be working with a forward-thinking primary school in central...
-
HRis Support Assistant
2 weeks ago
Wotton-under-Edge, United Kingdom RENISHAW PLC Full timeJob Description Location Wotton-under-Edge Salary up to £30,000 depending on experience Hybrid working 2 days/week onsite Are you passionate about HR systems and eager to make a difference? We’re looking for an enthusiastic HRIS Support Assistant to join our dynamic HR team at Renishaw. This is a fantastic opportunity to work in a hybrid environment...
-
Operational Support Grade
4 days ago
Wotton-under-Edge, United Kingdom HM Prison & Probation Service Full time**Operational Support Grade** **HMP Eastwood Park** **£27,840** His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things - from security and...
-
Wotton-under-Edge, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 338627**Salary**: - £39,725 - £41,633- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- HMPPS Band 5**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Part-time**Number of jobs available**: - 1Contents Location About the...
-
Housekeeping Assistant
6 days ago
Wotton-under-Edge, United Kingdom De Vere Tortworth Court Full time**De Vere Tortworth Court**: **Housekeeping Assistant**: **Ready to bring your passion for cleanliness and and attention to detail to De Vere Tortworth Court in Wotton under Edge?** Join our Housekeeping team and be part of our valued team creating memorable moments for our guests. This is a Full time role that involves working between the hours of 8am and...