Programme Officer

**About The Role**:
**Programme Officer**

**Hereford, England, United Kingdom**

**Type: Fixed-term 12 months**

**Working Pattern**: Onsite/hybrid (3days on site)

**Who Are we?**

MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children.

We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.

We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about.

As our business continues to grow we are recruiting for a talented Programme Officer to join our growing team.
Why not come be a part of our journey to success and take advantage of all MandM can offer you

**More than a role**

✨ Competitive Salary: Your talent deserves recognition

Company bonus: We succeed, you benefit

Career Growth: Opportunity to grow

Staff Discounts: Stay stylish with our exclusive discounts.

Company Pension: Secure your financial future.

️ Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week

Birthday Delight: Take your special day off to celebrate YOU

Free Parking

Health & Wellbeing programme; we’ll look after you

**The Role Scope**

This role will support the coordination and delivery of a range of different project types. These will initially be projects that support MandM’s digital transformation with a hybrid of working models (Agile and Waterfall) and using both in-house and 3rd party software development teams.

**✨Role key responsibilities**:
**✨**Assist in the definition of project scope, goals, and deliverables in collaboration with stakeholders

**✨**Manage key programme controls, including: risk and issues log, programme / project plans, actions log, etc.

**✨**Work with the Delivery Manager and other Managers to ensure appropriate project resources are available

**✨**Maintain and update project documentation using Google Workspace and Smartsheets

**✨**Coordinate project meetings and take notes

**✨**Monitor project progress, identify risks, and update the Project Manager / Product Owner

**✨**Prepare and present progress reports, project briefs, and status updates to stakeholders

**✨**Manage relationships with key stakeholders to ensure satisfaction

**✨**Help coordinate cross functional testing and “go live” preparations

**✨**Coordinate and support external vendors or contractors as needed

**✨**Participate in post-project evaluations and create recommendations for future projects

**✨**Support the implementation of best practices, tools, and methodologies to improve project outcomes

**✨**Complete other administrative tasks as required

**About You**:

- About You

**✨Skill/competency**

**✨**2+ years of project experience, ideally including digital transformation projects and/or in an e-commerce environment

**✨**Able to demonstrate an understanding of the project lifecycle stages and project management methods (such as waterfall and agile)

**✨**Exceptional organization and problem-solving skills

**✨**Excellent communication and interpersonal skills

**✨**Able to demonstrate an understanding of the software development lifecycle

**✨**Demonstrate a keen interest and basic understanding of the technology used to support e-commerce platforms

**✨**Proven experience in working with cross-functional teams

**✨**Able to manage multiple priorities simultaneously, and meet deadlines

**✨**Experience of working with third party suppliers and inhouse software development teams

**✨**Knowledge of Jira an asset

**About Us**:
At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.

**The people**

✨Integrity

✨Teamwork

✨Accountability

✨Entrepreneurial approach