Operations Assistant

7 days ago

Cambridge, United Kingdom Maple Facility Services Ltd Full time

**Job Overview**

**Responsibilities**
- Provide administrative support to the operations team, including data entry and clerical tasks.
- Assist in maintaining accurate records and files, ensuring all data is up-to-date.
- Maintaining and growing the social media presence of the business.
- Working with the existing trades team to gain accurate information and images for existing works, promotional needs, and diary management.
- Working with the trades team and approved suppliers to put together competitive and accurate proposals.
- Following up on quotations and logging details within the system for transparency.
- Ensuring safety certificates are delivered to the office on time by the engineers and then checking and processing the certificates accurately.
- Working transparently with the wider office team to maintain accurate daily records and diary management.
- Reviewing previous days' work orders and updating relevant customers and team members.
- Collaborate with team members to streamline processes and improve operational efficiency.

**Qualifications**
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent data entry skills with attention to detail.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Previous experience within the industry is advantageous but not required.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team.
- Ideally experience within a customer-facing department dealing with incoming and outgoing calls.
- Diary Management
- Ability to juggle priorities and work on your initiative in a busy environment.

**Job Types**: Full-time, Permanent

Pay: From £24,000.00 per year

**Benefits**:

- Company car
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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