Warranty Administrator

2 weeks ago


Stockport, United Kingdom LSH Auto UK Ltd Full time

We have an exciting opportunity for an experienced Warranty Administrator to join our flagship dealership in Stockport.

You will be working 40 hours per week with a salary of £28,200 plus bonus OTE £34,200

**Benefits**:

- Staff Car Scheme
- Competitive Pension Scheme
- Perk Box Membership
- Eye care Vouchers
- Life Assurance
- Employee Assistance Programme

You will be:

- Agreeing with warranty claims and ensuring that all documentation and parts for return are processed in line with the vehicle warranty procedures.
- Ensuring that all company policies and procedures are adhered to at all times.
- Returning documentation for rejected warranty items for re-costing by service administration
- Ensuring that the image and levels of customer service within the department is in line with company standards
- Making sure customer complaints are dealt with effectively.
- Handling all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times.

You will have:

- Ability to organise and interpret data in order to provide clear information.
- Proven track record of delivering a high calibre of customer services
- The ability to tackle tasks in a structured manner and ensuring completion to plan and to quality standards.

**Benefits**:

- Staff Car Scheme
- Competitive Pension Scheme
- Perk Box Membership
- Eye care Vouchers
- Life Assurance
- Employee Assistance Programm

Are you interested in joining a fun loving, passionate, spirited team and you feel up to the challenge, we are looking for you APPLY TODAY



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