Mental Health Transport Assistant

**REPORTS TO**:
***Deputy Care Operations Manager (DCOM)

**JOB TYPES**: Full-time (40.3 hours per week), Mental Health Transport Assistant and Team Leader roles available

**SHIFT PATTERNS**:

- 4 on 4 off rolling shift pattern, alternating between days and nights
- Day shifts (6:30am-7:30pm)
- Night shifts (7pm-7am)

**QUALIFICATIONS**:

- Full UK Manual Driving License (required)
- Enhanced DBS certificate within the last 3 years (preferred)

**BENEFITS**:

- Company pension
- Cycle to work scheme
- Refer a friend scheme
- Health Care Cash plan upon successful completion of 6 months probationary period

**WHY THIS JOB EXIST**S**: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism.

**MAIN RESPONSIBILITIES AND ACCOUNTABILITIES**:

- To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to.
- To support and transport vulnerable service users as part of a team.
- To support the care of patients during assessment at 136 Suits in line with the Mental Health Act
- Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements.
- To be able to attend the office within one hour during on-call shifts
- Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained.
- To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary.
- In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations
- To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty.
- To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy.
- To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required.
- To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity.
- To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook.
- Be an ambassador for SCUK at all times and adhere to the Code of Conduct.
- Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication.
- Ensure the accurate implementation of electronic systems for capturing required data is maintained.
- Take accountability for own continual professional development and reflective practice for learning.
- Achieve business KPI’s, goals and objectives.
- Ensure all vehicle standards are maintained to the highest level achievable.
- Respond positively to change by supporting and delivering Company new initiatives.
- Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance.
- Ensure all work activities for the teams are in line with legislation.
- Any other reasonable duties as assigned.

**BACKGROUND & EXPERIENCE**:

- Valid Full UK Manual Driving License
- Maintain Enhanced DBS (paid for by company)
- Excellent communication skills
- Ability to remain calm under pressure
- Able to work as part of a team
- Excellent attention to detail

**In return, we offer**:
**Full Training**:Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available.** **Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard