Hmrc - Facilitator - Impacting and Change

**Details**:
**Reference number**:

- 366862**Salary**:

- £35,092 - £37,725- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- HMRC - CS&TD - Individual Policy**Type of role**:

- Policy**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, NottinghamAbout the job

**Job summary**:
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

The Individuals Policy Directorate (IPD) is responsible for all policy and technical aspects of taxes and benefits that have an impact on individual customers. The IPD Impacting and Change team cover a broad portfolio of work across the tax treatment of Pensions, Charities, and Savings. The team play a key role in the successful design and implementation of new policy and manage a range of business-as-usual systems and processes. This is an exciting time for the team who are supporting a wide range of major change programmes and developing options to support policy change.

To find more information about Customer Strategy & Tax Design please see the following link HMRC - Customer Strategy & Tax Design, Civil Service Careers (civil-service-careers.gov.uk)

**Job description**:
This is an interesting and challenging role in which you will have responsibility for helping design and implement the products and processes necessary to support new legislation.

The role will also require some travel to other CS&TD locations.

**Person specification**:
**Role Responsibilities**:

- Design and Development of impacted IT products
- Creation of standardised Guidance for users
- Development of online IT solutions and tools
- Development and implementing the internal operational processes for our Service Delivery, Risk and Compliance Teams
- Creation of internal and external communications to raise awareness of changes prior to go-live, striving for early adoption mentality
- Work with other teams in Pension, Charities and Savings and wider HMRC to ensure that the operational processes are implemented effectively and align with the existing business priorities

**Essential Criteria**:

- Recent experience of considering the impacts of new policy on IT systems and processes
- Recent experience of implementing change in an operational environment

**Desirable Criteria**:

- Knowledge of Pensions, Charities and/or Savings processes and legislation.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Changing and Improving

**Benefits**:

- Alongside your salary of £35,092, HM Revenue and Customs contributes £9,474 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 27% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC_ _hear from our insiders or visit Thinking of joining the Civil Service

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.**How to Apply**
- A CV, including your job history, previous experiences, and qualifications.
- A 500-word personal statement exhibiting your suitability to the role covering the essential criteria.

**Sift**

w/c 16th September

**Interview**

w/c 23rd September

During the panel interview, you will be assessed against the behaviours of
- Delivering at Pace
- Changing and Improving

Interviews will take place via video link. Sift and interview dates to be confirmed.

**Eligibility**

**Reserve List**

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we’ll let you know via your Civil Service Jobs account.

**Merit List**

After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

**Criminal Record Check**

**Reasonable Adjustments**

We want to make sure no one is put at a disadvantage during our recruitment process