Branch Assistant

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are looking to recruit a Part time Branch Assistant working in our Killingworth branch.

We’re seeking enthusiastic and reliable individuals to join our team. Starting pay is £12.60 per hour, with the potential to earn up to £12.80 per hour.

**Benefits**:

- Competitive market rates of pay
- paid monthly
- start in line with the real living wage and increase based on achievement of expected standards in the role
- Bonus Scheme
- 28 days holiday increasing to 33 (with service)
- Birthday Holiday
- Uniform allowance supplied
- Company Pension Scheme
- Staff Discount scheme
- Comprehensive induction-training and development programme
- Opportunities for staff development
- Employee Recognition Scheme
- Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
- Fully inclusive family-friendly policies
- Supportive team environment

Job responsibilities

Your experience will include:

- Experience working in a retail sales / jewellery / financial services environment.
- A basic level of IT skills.

You must be willing to work 15 hours per week. (2 days per week Monday to Sunday)

This is an opportunity to pursue a career in a recently voted Employer of the Year Company (in the coveted NPA Awards). Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

Results from our 2025 staff engagement survey confirmed that:

- 90% of staff say their branch/department is a happy place to work
- 96% of staff believe they have job security
- 87% of the staff said they look forward to coming to work and are enthusiastic about the job they do

**Job Types**: Part-time, Permanent

Pay: Up to £12.80 per hour

Expected hours: No less than 15 per week

**Experience**:

- Cash handling: 1 year (preferred)
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person