Padel Activator

6 days ago


Birkenhead, United Kingdom Village Hotels - Wirral - Leisure Spa Full time

Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.

You are a key link in the chain that joins great staff with memorable customer service. You will be a vital part of our team, responsible for ensuring all leisure facilities, including our new padel courts, are maintained at the highest level of hygiene and safety.

As a Leisure Assistant, you will be responsible for ensuring our extensive facilities are always in impeccable condition. You'll assist the Leisure Team in creating a welcoming environment for all members, ensuring changing rooms and public areas are squeaky clean. You will also provide essential poolside visual life guarding in accordance with STA guidelines.

As a Padel Activator, you will play a crucial role in promoting and growing our padel community. You'll assist with session logistics, help welcome new players, and ensure a fun and vibrant environment on the padel courts.

**What we need from you**:

- **
A proactive, can-do attitude** - you're hands-on, reliable, and ready to step in wherever you're needed across the leisure club.
- ** Strong awareness of health and safety** - including knowledge of COSHH regulations and the confidence to respond swiftly and appropriately to poolside emergencies.
- ** Excellent customer service skills** - you're approachable, professional, and know how to make guests feel welcome and supported.
- ** A team player mentality** - you’re happy to collaborate with colleagues to ensure smooth daily operations and a great member experience.
- ** Attention to detail** - from maintaining impeccable cleanliness standards to ensuring equipment and facilities are always in top condition.
- ** C**onfidence in leading padel sessions** - you're passionate about engaging with people and supporting the growth of our local padel community.
- ** Great communication skills** - you know how to listen, respond, and provide clear, helpful information to both guests and team members.
- ** Flexibility and reliability** - you're prepared to work varied shifts, including weekends and holidays, to help deliver an exceptional leisure experience.
- ** A passion for creating a great experience** - you take pride in making the club a clean, safe, and enjoyable place for everyone.

**Join us and we can offer you benefits* such as**
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in our Village Hotel Starbucks stores
- Excellent training and development including our Rising Stars and Talent Academy programmes
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream
- Access to our Employee Assistance Programme, offering support and counselling
- Flexible working hours
- A fun, supportive and inclusive work environment with regular team events
- Excellent Reward and Recognition Incentive schemes
- Anniversary rewards for key milestones of service
- Electric car salary sacrifice scheme
- Have your birthday off guaranteed
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay
- Company Pension scheme
- Life Insurance

Come and be part of something new & something special - Work, Grow & Play the Village Way

INDLEISURE