Operations Assistant

2 weeks ago


Poole, United Kingdom Jobshop UK Limited Full time

A fantastic opportunity has come up for an Operations Assistant to join a busy and expanding team, reporting directly to the Head of Operations. You will be joining a well-established business at an exciting time of growth.

This role would suit a proactive and customer focused individual, who has a keen eye for detail and possesses strong problem solving skills.

**Key responsibilities**:

- Processing customer orders and completing the necessary steps associated with this.
- Supporting customers with their paperwork.
- Maintaining accurate records and updating the CRM system.
- Assisting customers with enquiries relating to their order.
- Organising Electricians, and other tradesman needed for works scheduled.
- Tracking installations and liaising with Engineers to ensure installations are completed on time.
- Liaising with the purchasing team to ensure all materials are delivered on time.
- Monitoring accounts to identify outstanding payments.
- Liaise with clients regarding any overdue payments.

**Required Experience**:

- Previous experience in a customer facing role.
- Experience working or dealing with tradesmen would be an advantage.
- Excellent team player, and driven to achieve business objectives.
- A keen eye for detail.
- Ability to multitask.
- Proficient in Google Sheets.
- Excellent communication skills.
- Excellent time and self-management skills.
- Strong problem solving and decision making skills.

This is a full time role and the hours are Monday - Friday 9am - 5.30pm


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