Sales Associate

**Hair and Beauty Hub**

We are an independent hair and beauty wholesaler and distributor. We supply the hair and beauty industry with exclusive and premium products. We pride ourselves on 'staying on trend' and up to date with the latest innovations in the industry.

**Sales Associate**

**Full time: 35 hours per week, Monday - Friday**

**Do you consider yourself to be approachable and natural at building relationships?**

**Would you like to represent some of the biggest brands in the hair and beauty industry?**

**Would you like to be a part of a driven and ambitious team?**

We have a fantastic opportunity for an instore Sales Associate to join our team.

You will be working with leading industry brands such as, Milk_Shake, A.S.P, K18, Mood and many more.

You will drive sales by maximising brand awareness and visibility.

In this position you will be responsible for building key relationships with customers to drive sales.

You will be responsible for ensuring our customers receive the best possible service.

**Who are we looking for?**

We are seeking someone who has confidence and experience in sales and customer service.

Experience within the hair and beauty industry would be advantageous but not essential as we offer extensive brand training.

The position requires someone with drive, ambition, and hunger for success. You will need to be highly motivated, with excellent relationship development and negotiation skills.

You will have an outgoing personality, real drive and energy, and a thirst for knowledge.

You will have the ability to deal with a wide range of people, always being polite and friendly, be a good listener and quick learner.

You must also have experience in all office-based computer programmes and software.

**Main duties**:
Report to store manager

Introduce, promote and co-ordinate merchandise to maximise sales

Receiving and making calls to customers, suppliers and field sales team

Welcoming customers into the store, giving good service by efficient handling of cash and point of sale procedures

Processing customer sales orders both over the phone and in store, achieving sales targets

To be knowledgeable off all product lines

Be aware of current promotions and publicity

Updating customer records with real time information, new contact information and notes on support interactions

To carry out correct returns procedures in line with company policy

Assisting managers with various admin tasks.

Liaising with suppliers

Information / document logging and filing

Answering questions from customers and relaying queries to the relevant team members

Communicating with the manager about merchandising, new products, overstock, old stock, back orders

The role may include other reasonable duties/tasks

**Essential skills**:
Written and verbal communication skills for clear interactions with customers, suppliers and other team members

Willingness to learn

Good admin and organisation skills

Ability to work independently and as part of a small team

Computer literacy, including confident use of Microsoft Office

**What’s in it for you?**
- No weekend working Monday - Friday
- Instore commission structure based on incentives (uncapped)
- Pension scheme.
- Employee benefits & discounts.
- Travel the UK to attend distributor meetings and training events (we have even been to Italy).

**Job Types**: Full-time, Permanent

**Salary**: £18,200.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- On-site parking
- Store discounts

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Retail sales: 2 years (preferred)
- customer service: 2 years (preferred)