Transport Clerk

We are looking for an individual who is self-motivated, has excellent attention to detail and is keen to lay roots within a company that is growing year on year.

We currently have an exciting opportunity to join our Transport team in Bolton as a Transport Clerk. The purpose of this role is to support the Transport Manager and Supervisors through the provision of high-quality, cost-effective transport administrationsupport in line with company and regulatory requirements to ensure Whistl continues to deliver the highest quality, most cost-effective offering for its customers.

Key responsibilities;
- Act as first point of contact within the transport office for customer, driver and other internal departments, promptly resolving, re-directing and/or escalating issues appropriately.
- Calculate, record and report core and agency driver hours on a weekly basis and process payroll and HR paperwork on behalf of the Transport team.
- Update drivers' hours, holiday, and sickness using the appropriate process and systems.
- Maintain tachograph analysis records and file them in line with the legislation and ensure all accident forms are completed actioned and filed correctly.
- Support the transport manager and supervisors with notetaking in any investigations or disciplinary meetings as requested.
- Support the recruitment of drivers and transport staff in liaison with the Transport Manager/Supervisors and approved recruitment agencies.
- Assist the transport operation/office within reasonable request/capability including but not limited to assisting the Transport Supervisor with daily routing and the Driver Assessor with licence checks, paperwork etc.
- Ensure compliance with all internal and external regulatory requirements, e.g. The Mail Integrity Code of Practice, Safety; Health and Environment regulations; Carriage of Dangerous Goods regulations; and Data Protection and Information Security regulationsetc.
- Comply with all Health, Safety and Environment policies and other relevant regulations ensuring accurate recording and reporting of any incidents, accidents or near misses.

**Benefits**:

- Enhanced Annual Leave entitlement, starting at 31 days (including public holidays), increasing up to 36 days with long service
- Access to our prestige Benefits and Rewards Portal; including discounts on High-street shopping, days out, entertainment and food & drink,
- Long Service Rewards: both financial and leave based.
- Health Cash Plan: in which you can get money back on health treatments such as prescriptions, eye care, dental, and more.
- Life Assurance Scheme: A scheme that may provide a lump-sum payment should you die whilst employed by the company.
- Career Development Opportunities: through E-Learning, Management Development Programmes, and Apprenticeships in which you can gain professional qualifications during working time at no cost to yourself.
- Access to a well-established Employee Assistance Programme provider, who provides support to our people and their families in areas such as their health and wellbeing.
- And other excellent benefits you'd expect from a market leader.

**Essential Skills**:

- Able to communicate effectively both on the phone, face to face and in writing to gain commitment from internal and external contacts at all levels.
- Able to work with minimum supervision. Can demonstrate the ability to effectively evaluate a situation and escalate appropriately.
- Ability to deal with confidential and sensitive information. Resilient and adequately robust when dealing with sensitive issues or conflicting viewpoints.
- Excellent organisational skills, able to manage effectively in order to achieve deadlines through effective prioritisation and, where appropriate, delegation.
- Excellent attention to detail, with a high degree of accuracy even when working under pressure.
- Good understanding of UK and EU driving regulations and working time directives
- Intermediate skills with MS Office particularly Word, Excel, Outlook and PowerPoint skills for data analysis, presentation and reporting.
- Knowledge of working time directive, driver hours regulations and tachograph compliance
- Typically, we would estimate that it would take at least 2 years' experience in a similar role to acquire the knowledge and skills required.
- Full driving licence as you may be required to travel to our other site or for off-site meetings.
- Previous experience working with Isotrak or equivalent telematics and tracking software.

**Desirable Skills**:

- Flexible, and willing to respond to the needs of 24-hour operation in terms of working hours.
- Able to provide support away from the normal location of work on occasion as required by the business.

**About Company** **Whistl** are a delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billionitems annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.

**Whistl** is a Disability Confident employer and is committed to equal opportunities for all in all of our employment policies and practices.