Bodyshop Advisor/trainee Estimator

2 days ago

Chester, United Kingdom The Halliwell Jones Group Full time

JOB SUMMARY
Here at Halliwell Jones (Chester) Ltd we have an exciting opportunity for a Bodyshop Advisor/Trainee Estimator. The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales. On offer is a competitive salary, ongoing training and development at the BMW Group UK Academy and great career progression opportunities.

WHAT WE CAN OFFER YOU

22 DAYS HOLIDAY PLUS BANK HOLIDAYS AND YOUR BIRTHDAY OFF

EMPLOYEE CAR SCHEME

FAMILY RUN BUSINESS AND FRIENDLY CULTURE

SPECIALIST TRAINING WITH BMW UK

BMW ACCREDITATION

ONGOING DEVELOPMENT AND ACHIEVABLE CAREER PATH

STATE OF THE ART FACILITY AND WORKING ENVIRONMENT

LIFE ASSURANCE SCHEME

YOUR RESPONSIBILITIES
To carry out accurate and branded estimates in a professional manner and adhere to strict time guidelines.
Invoicing and allocation of work to ensure department meets profit and turnover targets.
To deal with incoming insurance notifications in a timely manner.
To compile estimates using customer supplied images.
To carry out cost effective appraisals on Approved Used cars.
To identify and upsell additional damage to customers vehicles already in for repair.
To identify and upsell additional work to include tyres and wheel alignments.
To generate repair Guarantees for repairs completed.
To follow up Estimates generated and book in repairs.
To inspect and diagnose and submit potential Warranty claims.
To accurately invoice repairs to insurers in a timely manner.
To hand over completed repairs to our customers and advise on the repairs carried out.

WHAT WE’RE LOOKING FOR
Proven excellent customer service skills and likes to work with people.
An outstanding attitude and passion for customer service
Strong interpersonal and presentation and communication skills.
Strong organisational and prioritisation skills.
An enthusiastic, dynamic and team orientated personality
Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
Team player that offers help and support to others.
A commitment to follow processes.

READY TO APPLY?
This is an incredible opportunity to join a family based business that offers both a competitive salary along with a prestige brand and company culture. Other benefits include great staff discounts and life assurance.

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