Customer Service Administrator

1 week ago

Haywards Heath, United Kingdom Childcare Bookings Full time

Are you passionate about improving school budgets and enhancing opportunities for primary school pupils? Childcare Bookings - an innovative service for assisting schools with their wraparound childcare offer - is seeking a dedicated and enthusiastic Customer Service Administrator to join our small, friendly office team. With our bespoke online booking system and commitment to excellent customer service, we aim to simplify and optimise the wraparound childcare booking process for schools and parents/carers.

**Key Information**:

- Role: Customer Service Administrator (Full-Time)
- Rate of Pay: £12 per hour
- Hours: 40 hours per week (working times to be agreed)
- Location: Haywards Heath, RH16 3UX

**Tasks and responsibilities**:
As a Customer Service Administrator, you will play a vital role in ensuring our service runs smoothly and that our partner schools, as well as their parents/carers, receive outstanding support. Your key tasks and responsibilities will include:

- Using our bespoke online booking system - to handle parent enquiries, manage bookings, and assist with any technical issues that users may encounter.
- Analysing incoming payments and allocating them to parents' accounts - ensuring that we maintain accurate, up-to-date financial records.
- Building and maintaining relationships with our partner schools - by ensuring open lines of communication and addressing any concerns or feedback they may have.
- Delivering exceptional customer service to parents and partner schools - by taking a warm, empathic and efficient approach when supporting their needs.

**Person specification**:

- Proficiency in using Microsoft Office - particularly Outlook, Excel and Word (required).
- Excellent written and verbal communication skills, with a friendly and professional manner (required).
- Previous experience in a customer service or administrative role (preferred - full training will be given).
- Experience with online platforms and learning new software systems (preferred - full training will be given).
- Strong attention to detail and ability to manage multiple tasks efficiently.
- A positive attitude, willingness to learn, and a strong team player.
- An interest in the education sector and a genuine desire to make a difference to school budgets and primary school pupils' opportunities.

**To Apply**:
If you would like to join us on our exciting journey, please reply to this advert or feel free to contact us directly with any queries. We look forward to hearing from you

Childcare Bookings is an equal opportunity employer. We welcome and encourage diversity in the workplace.

**Job Types**: Full-time, Permanent

Pay: £12.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Haywards Heath: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

Work Location: In person

  • Customer Service Administrator

    54 minutes ago

    Haywards Heath, United Kingdom Page Personnel Finance Full time

    As a Customer Service Administrator you will be following each order from start to finish, completing all administrative tasks required & taking inbound/making outbound calls along the way. **Client Details** Our client is within the Media industry and located in Haywards Heath. **Description** As a Customer Service Administrator your responsibilities...

  • Customer Service Administrator

    2 weeks ago

    Haywards Heath, United Kingdom Medserv Full time

    **About Medserv**: Medserv is an Irish company that was established by Cormac Loughrey in 2005, and has rapidly grown to become one of the largest companies specialising in medical billing and practice management in Europe. Our clients include hospital consultants of all specialties, GP's, clinics, as well as hospitals. **Role Overview**: **Duties and...

  • Administrator / Customer Service Executive

    2 weeks ago

    Haywards Heath, United Kingdom BCT Resourcing Full time

    **Administrator / Customer Service Executive** **West Sussex** **£20000 -£24000 per annum** The successful applicant will have: - Good MS Excel skills, including production of presentational material. - A methodical and meticulous working manner. - Good communication, both written and oral. - A readiness to challenge colleagues, clients and suppliers to...

  • Customer Administrator

    55 minutes ago

    Haywards Heath, United Kingdom Page Personnel Finance Full time

    Customer Administrator working within the media, answering about 10 calls a day. Based in Haywards Heath with room to progress. **Client Details** Our client based in Haywards Heath are looking for a Customer Administrator to join their team. **Description** **The Key Responsibilities for a Customer Administrator**: - Ensure targets are met - Maintain a...

  • Customer Service Executive

    4 days ago

    Haywards Heath, United Kingdom Petcover EU Limited Full time

    Holiday: 25 days (plus UK bank holidays) Location: Office based - Haywards Heath, West Sussex **Job Overview & Responsibilities** Looking for a new challenge? A challenge that includes a daily mix of customer service, sales and administration? An exciting opportunity has opened for an individual to grow, expand and develop their skills with a leading pet...

  • Customer Service Advisor

    1 week ago

    Haywards Heath, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Service Advisor Customer Services Advisor Haywards Heath Hospital | Sales & Marketing | Permanent | Full time Up to £25,000.00, depending on experience | 37.5 Hours per week Working hours are typically between 08:00 - 17:00 (Monday - Friday) We have an exciting opportunity for a full time Customer Service Advisor to join our team at...

  • Client Services Administrator

    2 weeks ago

    Haywards Heath, United Kingdom Thriiver Ltd Full time

    Thriiver is looking for an enthusiastic, proactive, and friendly **Client Services Administrator **to join our exceptional client services team on a full-time, permanent basis. Our aim is to provide clear and relevant information, practical support and specialist software and training to people with disabilities to improve their working life to our growing...

  • Client Services Administrator

    1 week ago

    Haywards Heath, United Kingdom Thriiver Ltd Full time

    Thriiver is looking for an enthusiastic, proactive, and friendly **Client Services Administrator **to join our exceptional client services team on a full-time, permanent basis. Our aim is to provide clear and relevant information, practical support and specialist software and training to people with disabilities to improve their working life to our growing...

  • Retail Customer Assistant

    1 week ago

    Haywards Heath, United Kingdom Royal Voluntary Service Full time

    **Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant (Weekends)** to join our team at **Haywards Heath RVS Shop, Princess Royal Hospital, Haywards Heath, RH16 4EX, **. You will join us on a** **part**-**time, permanent basis, and in return, you will receive a competitive salary of **£11.72 per hour.** **About the...

  • Customer Service Executive

    1 week ago

    Haywards Heath, United Kingdom Petcover EU Limited Full time

    **Job Overview & Responsibilities** Looking for a new challenge? A challenge that includes a daily mix of customer service, sales and administration? An exciting opportunity has opened for an individual to grow, expand and develop their skills with a leading pet insurance provider as we launch and develop our pet and pet business brands across the UK and...