Senior Allocations Officer

6 days ago

Salisbury, United Kingdom Wiltshire Council Full time

**Salary**:£28,163 - £30,060 ( Plus 10% unsocial hours for qualifying)

**Hours per week**:37 hours

**Interview date**:Week Commencing Monday 24 February 2025

**_Reablement - Empowering Independence _**

An exciting opportunity has arisen within our Reablement team as a Senior Allocations Officer.

Our Reablement Team supports people to be as independent as possible and includes the provision of information and advice, provision of equipment and adaptations and targeted assistance from a team of support workers.

As a Senior Allocations Officer, you will be responsible for allocating reablement support packages and the scheduling of support visits to customers, this will include ensuring efficient allocation and support oversight across the whole County. You will work closely with the Team Leaders across the service to ensure that mandatory training requirements for staff are allocated efficiently. Duties will also include responding to emergency and crisis situations to facilitate the safe delivery of a service to customers that may be at risk as part of a Wiltshire Council Response.

We are looking for an individual with a proven ability to prioritise and organise their workload, coupled with previous experience of working as part of a multi-disciplinary team. Significant experience of supporting allocations in a care setting alongside experience of using Electronic Call monitoring System (ECMS) will be essential. You should be able to demonstrate an innovative and pro-active approach to work and a solid understanding of CQC regulations/ Key Lines of Enquiry.

**Why us?**

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right.**
- The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. _

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our **statement of commitment to equality and inclusion**.

**Disability Confident Employer

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