Clinical Operational Lead Neighbourhood Matron

An exciting opportunity has arisen for a Clinical Neighbourhood Matron to work within Out of hours Nursing service (OOHs). Covering North Tyneside and Northumberland.

The post will be required to work flexibly to meet the need of the service across evening and night shift. Also when required; during the day on occasion to meet the management obligations.

To join the OOHs Nursing Service working across North Tyneside and Northumberland. The post holder will provide high-quality working practice, while working within defined procedures and protocols as laid down by the Trust.

The Clinical Neighbourhood Matron will have overall responsibility for identification of vulnerable patients who are at risk and also those frequently admitted to hospital by proactive case management working with Specialist Nurses, Medical colleagues, Palliative Care, Intermediate Care, Social Care and AHP’s. The aim is to reduce admissions and improve quality of life. In addition, the post holder will lead and be responsible for OOHs Nursing teams by developing new effective ways of working.

The Clinical Neighbourhood Matron role models compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the Trust demonstrating the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style, engaging, enabling and empowering others, promoting ownership of learning and quality improvement.

The post holder will be responsible for operational management and clinical leadership across a primary care network working directly to the Senior Manager, maintaining a high standard of care delivery to patients, clients and relatives.

The post holder will be required to represent the Community Nursing service, working with other health and social care providers to shape
an integrated whole system approach to service delivery across the primary care network.

The post holder will work towards advanced professional practice including advanced clinical skills, medicines management, leadership, supporting self-care management and forge interagency and partnership working to improve outcomes for patients with co-existing long term conditions. In addition, the post holder will work proactively to reduce unplanned hospital admissions and facilitate earlier discharge from hospital.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

The post holder requires a high level of communication and interpersonal skills in order to provide effective leadership and strategic direction, facilitate change and foster conducive working relationships within services, the Trust and partner organisations. The post holder will be required to maintain good working relationships and communication links with a variety of key stakeholders. They will be responsible for chairing meetings/professional forums, for example where issues
presented are likely to be challenged.

Working across North Tyneside and Northumberland, the Community Clinical Neighbourhood Matron will be responsible for identification of vulnerable patients who are at risk and also those frequently admitted to hospital by proactive case management working with Specialist Nurses, Medical colleagues, Palliative Care, Intermediate Care, Social Care and AHP’s, the aim is to reduce admissions and improve quality of life. In addition, the post holder will lead and manage the Out of hours teams by developing new effective ways of working.

To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.