Meeting & Events Supervisor

**Job Ref**:AM13383

**Branch**:Mercure Haydock Park Hotel

**Location**:Mercure Haydock Park Hotel, Saint Helens

**Salary/Benefits**:£12.24 per hour

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:in line with business requirements

**Hours per week**:40

**Posted date**:28/09/2024

**Closing date**:11/11/2024

**Would you like to work for a company that gives you**:

- £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

**Rewards your hard work by offering you the below team benefits when you join us**:

- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities - “Hotel specific”
- Free Car Parking - “Hotel specific”
- Stays in our hotels at discounted prices **_or_**:

- Even free stays in our hotels as one of our rewards & recognition incentives,
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships - T&C’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment

**Does the below sound like you?**
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Excellent standards
- Strong reporting skills
- Excellent presentation skills
- Handle incoming calls for the Meeting and Events Department.
- Good organisational / time management skills.
- Resilient, creativity, able multitask and can work under pressure
- Ability to work morning, afternoon/evening, and weekends
- Able to deliver exceptional customer experiences all the time
- Arrange and co-ordinate travel schedules and reservations
- Is the Meeting & Events Sales Supervisor role for you, do you have you the skill set and experience to take on this role? **Then what’s stopping you??**

**Klarent Hospitality are recruiting for a **Meeting & Events Sales Supervisor.**

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

**The Role**:

- Ensure all customer requests and enquiries are dealt with in an efficient and business-like manner.
- Provide administrative support and diary management to the Meeting and Events Sales Manager.
- Conduct ‘Show-rounds’ and consultations with potential clients, showcasing the venues features and amenities.
- Maintain manual filing system to company standards.
- Maintenance of all market segment databases.
- Co-ordinate and execute all direct mailings as instructed by the Meeting and Events Manager.
- Assist with the co-ordination of corporate hospitality events.
- Conduct Market research/telesales campaigns as required.
- Compile sales packs and ensure that an adequate supply of relevant stationary and brochures are in stock.
- Meet specific sales targets set by management and head office.
- Understand the business strategy of the company and help engage in the activity plans - annual, quarterly, and monthly.
- Responsible for delivering memorable events for our clients with an individual bespoke approach, is a key part of the role.
- Strong knowledge of Opera PMS and Sales and catering system are a requirement.
- Utilise the hotel space to generate maximum revenue.
- Prepare and present proposals, contracts, and pricing packages to clients, negotiating terms as required to secure bookings.

The 4-star Mercure Haydock Park Hotel is surrounded by beautiful grounds and has 135 bedrooms, including luxurious décor and comfortable Standard, elegant Superior rooms and Suites. The traditional Gregorian mansion-style building, the central courtyard and the surroundings of the beautiful landscape grounds are a charming setting for your stay in Haydock. Haydock racecourse is just a stone’s throw away from the hotel, so this hotel is perfect for guests who are attending an event at the course. In the in-site Beerchers restaurant the chef offers his guests Bistro-style meal and contemporary European cuisine. Lounge and Conservatory bar invites for light refreshments and an impressive selection of drinks. The Otium Leisure Club in the hotel awaits its guests with heated indoor pool, sauna, fitness room and steam bath. Wellness treatments are offered on request.