Art Gallery Assistant

**Hancock Gallery** is Newcastle’s leading internationally focussed art gallery. Based in **Newcastle upon Tyne**, but active within an international art market, we invite our clients to share our passion for art and to be part of a rewarding personal experience when purchasing and investing in art.

Working with both emerging and established artists, we provide expert advice on 20th Century Masters and art investment.

Our gallery offers an extensive range of contemporary artwork from the UK and beyond, including original oil paintings, collectable limited editions, and sculpture.

We are currently seeking a **Gallery Assistant** to join our dedicated team and assist in all aspects of running a privately owned gallery with a program of exhibitions. This role is wide ranging and requires an individual with exceptional customer service skills to deliver engaging, passionate and informative visitor experiences both in person at the Gallery.

You will be joining a successful and established company that has expansion and growth high on the agenda. We provide platforms to support our team members in various ways, including a dynamic, fun, and inspirational work environment. There are also opportunities for our team members to invest in the very artwork they sell and build their own art collection, as well as a private pension scheme and comprehensive health cover.

**The Role**
- Proactively welcome visitors to the gallery and provide an elite yet personable service.
- Develop relationships with our clients and share your passion for our exclusive collections.
- Keep a keen interest of artist facts and art world knowledge so that you can confidently and fluently talk to clients about our collections
- Assist with planning and organising exclusive artist previews and Gallery exhibitions.
- Recording sales on our systems, and sorting, packing, and shipping artwork.
- Support the team to maintain the highest standards of housekeeping and retail standards within the Gallery.
- Be familiar with selling systems, cash, and credit procedures.
- Experience with stock management procedures including updating our CRM system.

**Requirements**:

- Experience of working in a visitor facing role with exceptional communication skills.
- An outgoing personality with a passion, knowledge, and interest in Art.
- An excellent, hardworking, and friendly team player who is willing to take on a variety of tasks.
- Considerable experience in a customer facing environment, previous luxury goods experience and experience within a lifestyle brand is desirable.
- Confidence of public speaking and gallery tours.
- A highly self-motivated, organised, flexible and pragmatic approach
- A knowledge of the local area, the collections, and exhibitions.
- You will be able to carry out artwork installations and displays across all floors of our Georgian townhouse.
- Support the team to maintain the highest standards of housekeeping and retail standards within the Gallery.
- This role is full time, working 5 days over a 7-day working pattern. Flexibility is required to support artist preview events and exhibitions
- Experience of using Adobe Creative Cloud (Desirable)
- Great knowledge of marketing and communication methods with efficient management of social media channels.

**Benefits**
- Discount on artwork
- Private Pension scheme
- AXA Health Cover

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Private dental insurance
- Private medical insurance

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Newcastle upon Tyne NE2 4PQ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Art/Creative: 1 year (preferred)
- Retail sales: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location