IT Administrator

PHASTAR is a multiple award-winning global biometric Contract Research Organization (CRO) that is accredited as an outstanding company to work for by Best Companies. We partner with pharmaceutical, biotechnology and medical device organizations to providethe expertise and processes to manage and deliver on time, quality biostatistics, programming, data management and data science services. With offices across the UK, US, Germany, Kenya, Australia, India, China and Japan, PHASTAR is the second largest specializedbiometrics provider globally, and the largest in the UK. Our unique approach to data analysis, "The PHASTAR Discipline", has led us to build a reputation for outstanding quality. With this as our core focus, we’re looking for talented individuals who share our passion for quality and technical expertise to joinour team. As an Associate IT Administrator, you would be making sure that day-to-day IT operations run smoothly and supporting the team with ad-hoc requests. Role responsibilities - Maintain internal IT Systems - Create and maintain users accounts - Troubleshoot and fix common hardware/software issues - Respond to ad-hoc requests submitted by a ticketed system - Maintain current office programmes and documentation - Ability to work with a range of different managers - Educated to degree level or above with IT or a related discipline - Minimum 2-3 years' experience in a similar role - Ability to use computers proficiently and carry out general IT troubleshooting - Basic understanding of computer networking - MS Office experience - Windows desktop experience - Experience in remotely supporting teams - Knowledge of Windows Servers / DHCP/ DNS / Active Directory would be an advantage - Must have strong communication skills and be able to build relationships across our internal network - You will be outgoing, personable and be able to work as part of a team. WHY PHASTAR With the world’s eyes focused on clinical trial data, this is a fantastic time to join an award-winning specialized biometric CRO that is renowned for its technical expertise, outstanding quality and cutting-edge data science techniques. We offer flexibleworking, part-time hours, structured training and development plans, continuous learning opportunities, and a competitive salary and benefits package. We’re committed to ensuring our employees achieve a healthy work-life balance, within a supportive, fun andfriendly working environment