Client Services Executive
6 days ago
**Who is Flagstone International?**
Flagstone International is a Jersey based FinTech offering online cash deposits and FX services with in-flight plans to extend our current services. We are reinventing how individuals, and corporates/entities including Trusts and Captives manage, protect, and grow their cash. We are a diverse group of people, bound by a collaborative spirit, and shared purpose. Flagstone International is 100% owned by our parent Flagstone Group LTD which is a thriving, profitable business.
Each definition shares a common thread: our unique culture. It's our pride and joy. And our competitive advantage.
**A feel for our culture**:
To revolutionise the cash deposit and FX markets, we need to be at our best. But high performance takes more than talent - it takes a culture of kindness, respect, and growth.
That's why we are building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations, and be rewarded for it.
We may not change the world, but we _can _change the world of financial technology. All it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three.
But enough about us. Let's talk about you.
**Does this sound like you?**
You're a Client Services Executive, ideally with 3 years' experience in a Customer/Client Services role, who's excited to forge a new way to save.
**What you'll do**:
As a Client Services Executive in our Flagstone International team in Jersey (CI), you'll provide first class service to Flagstone International's customers, including end clients and introducers. You'll act as the voice and face of Flagstone International, taking ownership of client and partner queries from initial contact through to a positive outcome.
**What you'll bring**:
- Previous experience in professional Customer/Client service role.
- Ideally a background in fintech or the financial/fiduciary services sector.
- Experience and confidence with basic data manipulation (e.g. Excel or PowerBI) and CRM platforms (e.g. Salesforce) would be desirable.
- Well-developed communication skills (written and verbal).
- Influencing and relationship building skills.
- Comfortable in managing your own workload and prioritising activity.
- Personable, and confident in a 'front of house' position.
- Ambitious, self-starter, keen to learn and develop your career.
**How we reward you**:
At Flagstone, we invest in your health, wealth, and professional development. Here's a selection of our benefits:
- Private healthcare
- Life insurance (four times your annual salary)
- Dental/optical care
- Matched pension contributions (5%)
- Income protection
- £1,000 annual learning bursary
- 25 days holiday (plus bank holidays)
- Remote working kit
- Employee share scheme
- Additional 3 days community and charity leave each year
- Quarterly half days for Wellness leave
**All are welcome.**
At Flagstone, we're assembling a diverse team that defies our industry's norms. Think this role could suit you? We encourage you to apply, no matter your background.
-
Private Client Services Manager — Trust
6 days ago
St Helier, United Kingdom Baudains Executive Services Full timeA local financial services organization is seeking a Manager for their Private Client Services department. The role involves leading the daily administration services for trust and corporate clients. Candidates should possess a relevant professional qualification and have strong knowledge of trust and company administration, along with mentoring experience....
-
St Helier, United Kingdom Baudains Executive Services Full timeA financial services provider in St Helier is seeking a Senior Administrator to join their Family Office team. The successful candidate will deliver exceptional administrative service to a diverse portfolio of ultra-high-net-worth clients and assist in supervising junior team members. Candidates should ideally possess a Table 4 professional qualification and...
-
Associate - Client Onboarding, Client Management
2 weeks ago
Saint Helier, United Kingdom Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** The role of Associate within the Client Management Team, provides administrative support to client coverage teams in regard to core services required, including but not limited to executing the following: On boarding of new clients, structure changes for existing clients, static data changes to client...
-
Director, Client Accounting
1 week ago
Saint Helier, United Kingdom IQ EQ Administration Services (UK) Ltd Full time**Department**: Private Wealth **Reports to**: Head of Private Wealth **Responsibilities**: Overall responsibility for leading the Client Accounting function in Guernsey in relation to the outsourced model, managing smooth interactions between the Private Wealth administration teams and the outsourced remote team. **Tasks**: - Providing close team and...
-
Manager - Private Clients
6 days ago
St Helier, United Kingdom Baudains Executive Services Full timeOur client is a local financial services organisation, currently seeking a Manager within their Private Client Services departmentwho will provide the lead in the day to day delivery of administration services to a portfolio of trust and corporate clients.Ideally you will hold a relevant professional qualification, possess a strong knowledge of trust and...
-
Officer, Client Services Support
2 weeks ago
Saint Helier, United Kingdom Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** The role of Officer, Client Services Support is responsible for the coordinated collection of external information to assist in the production and delivery of performance analysis reports (Emaps). Liaise with Fiduciary management team to clear outstanding queries to allow finalisation of performance analysis...
-
Senior Manager
6 days ago
St Helier, United Kingdom Baudains Executive Services Full timeOur client is an in international Trust and Funds business currently seeking a Senior Manager within their Private Client department to manage a team, ensuring a professional and first-class service is provided to their clients.This is an exciting role where the ideal candidate would hold a relevant professional qualification, possess both management and...
-
Associate, Client Management Team
2 weeks ago
Saint Helier, United Kingdom Brewin Dolphin Full time**Job Summary** **What is the opportunity?** We have an exciting opportunity to join RBC in Jersey as an Associate within the Client Management Team. This role provides administrative support to client coverage teams regarding core services required, including but not limited to executing the following: On boarding of new clients, structure changes for...
-
Executive Assistant
2 weeks ago
Saint Helier, United Kingdom Barclays Full timeJoin us as a Barclays Executive Assistant, you will proactively be managing the ‘office’ of the Head of Private Bank Wealth Management UK & Crown Dependencies which will involve general office management and administrative duties. This is an opportunity for you to provide extensive diary management, arrange meetings and be the contact person for any...
-
Senior Onboarding Executive
6 days ago
Saint Helier, United Kingdom Flagstone Group LTD Full time**Who is Flagstone International?** Flagstone International is a Jersey based FinTech offering online cash deposits and FX services with in-flight plans to extend our current services. We are reinventing how individuals, and corporates/entities including Trusts and Captives manage, protect, and grow their cash. We are a diverse group of people, bound by a...