Property Sales Negotiator

**Salary**:Basic + Uncapped Commission OTE £27,500 - £30,000

**Location**:Halifax

**Hours**:
**(Full time office based)**

**Monday -**Thursday 9.00am - 5.00pm (30 minutes unpaid lunch)

Friday 9.00am - 5.00pm (1-hour unpaid lunch)

Saturdays Rota 1 in 4 9.00am - 1.00pm

**Package/Benefits**:
Sales Commission

Bonus Structure for Solicitor and Mortgage Referrals

25 Days Annual leave plus Bank holidays (pro-rata)

Bonus Holiday days over Christmas

Long service benefits every 5 years

Birthday Holiday

Volunteer Day

Enhanced Maternity/Paternity Pay

Discounted Estate Agency Fees

Seasonal Employee Events

**Overall objective**_: _

**Key Responsibilities and Duties**:

- Manage the vendor relationship throughout the sales process, dealing with incoming enquiries, providing regular client feedback, offering recommendations to assist in achieving a prompt sale at the best possible price, receiving offers, and qualifying the financial ability of purchasers to proceed with the sale at the agreed level.
- In addition to attending properties at the initial take on appointment the negotiator will be responsible for developing business opportunities wherever possible, whether with a view to directing opportunities to the sales department or cross selling to other departments within the Walker Singleton group, or external suppliers.
- Oversee the day-to-day management of a portfolio of high value residential sale properties
- Provide initiative-taking support to vendors, ensuring regular contact and assistance is provided throughout the marketing period.
- Attend properties and provide guidance to vendors on the completion of terms of engagement and property information forms.
- Assist our in-house marketing coordinator in liaising with external contractors during the preparation of the marketing particulars, arranging professional photographers, aerial imagery, floorplans, and EPC’s
- Handling sales enquiries, arranging viewings, whether accompanied or with the vendor.
- Following up viewings and providing constructive feedback and recommendations to vendors
- Actively manage stocks level with an initiative-taking approach to advising and agreeing price reductions where applicable
- Offer professional advice to vendors relating to all aspects of property sales.
- Registering new clients/applicants ensuring we obtain all relevant details at point of registration.
- Ensuring customer requirements are regularly updated, making regular contact to assist wherever possible in finding them a property that matches their specific requirements.
- Always identifying opportunities for cross selling other aspects of the business, ensuring no valuation opportunities are missed when registering clients who have houses to sell and offering other services, or referrals including mortgage advice, conveyancing, surveys, and auction services.
- Successfully negotiating offers on residential properties to achieve the best possible price for our vendor.
- Ensuring full chain checks are completed.
- Make sure all AML checks are conducted on the vendor/purchaser and all the relevant AML documents have been completed in full before agreeing the sale.
- Occasionally assisting in the sales progression stages of residential property transactions, ensuring that all relevant information including financial and identity requirements are met to appropriately advise clients throughout the conveyancing stages of the sale. Ensure that all parties involved as part of the transaction are regularly updated throughout every stage, managing expectations of all parties in respect of timescales**.**

**Key Skills**:
The use of external platforms to obtain specific information relating to the property, including, but not limited to, local authority planning portals, pro-map, land registry and property portals. Reviewing title plans, deed and lease documents and interpreting this information to provide factual marketing information and advice to vendors and prospective purchasers.
- Ability to provide elevated level of customer service in a sales driven environment.
- Experience in working for an exclusive brand preferred
- Exceptional communication skills both verbally and written.
- Proven track record in customer sales.
- Professional with excellent presentation skills.
- Experience in residential estate agency preferred but not essential, preferably in dealing with the sale of high value homes.
- Extremely confident in dealing with high pressure situations.
- Effective time management and organisation skills
- Ability to use initiative to ensure productivity
- Ability to motivate self and contribute to the team
- IT literate
- Excellent oral and written communication skills
- Full UK driving Licence

**Compliance**:
Be aware and understand the company’s compliance policies and procedures and ensure full compliance with those relevant to the role.

Transparency, commission disclosure and conflicts of interest:

- Treating Customers Fairly (TCF)
- Gener